Director of Permanent Supportive Housing

4 weeks ago


Washington DC USA, United States N Street Village Full time
Job Summary

The Director of Permanent Supportive Housing will oversee and manage the operations of N Street Villages' site-based permanent supportive housing programs, providing case management support and crisis intervention services. This role involves supervising five Program Managers, ensuring the delivery of high-quality services, and maintaining compliance with organizational policies and regulatory requirements.

Key Responsibilities
  • Program Oversight
    • Plan, implement, and evaluate program activities to meet client needs and organizational goals.
    • Ensure programs meet funding and regulatory requirements.
    • Monitor program performance, analyze data, and prepare reports to track progress and identify areas for improvement.
    • Submit timely reports to TCP, DHS, Medicaid, and N Street Village.
    • Conduct regular meetings with property management entities.
    • Provide in-service training on relevant topics such as trauma-informed care and person-centered planning.
    • Develop and implement protocols for crisis response and case management.
    • Manage the program budget and research funding opportunities.
    • Maintain regular communication with the Senior Director of Housing.
  • Leadership and Supervision
    • Provide direct supervision and support to Program Managers.
    • Manage the hiring and supervision of program staff.
    • Foster a collaborative work environment that encourages professional development and high performance.
    • Facilitate regular team meetings and conduct individual bi-weekly meetings with direct reports.
  • Compliance and Quality Assurance
    • Conduct regular audits and reviews to maintain high service delivery and program integrity standards.
    • Coordinate with the Director of Data and Evaluation to ensure compliance with HMIS/TCP and OCTO/DHS data requirements.
  • Stakeholder Engagement
    • Build and maintain relationships with external partners, including community organizations and government agencies.
    • Represent the program at meetings, conferences, and other events.


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