Loan Processor/Customer Service Representative
1 month ago
Join our growing team of full service agricultural financial experts.
Farm Credit Services of Mandan is hiring a full-time Loan Processor/Customer Service Representative in our Mandan branch. We are a member-owned cooperative committed to serving rural America.
This position is responsible for providing a variety of clerical functions needed to support the branch’s credit and related services operations for the benefit of our customers.
Indicators of Success
- Excellent communication and customer service skills
- Strong ability to work well within a team
- Attention to detail
- High level of confidentiality and professionalism
Major/Essential Responsibilities
- Inputs data to prepare loan documents for loan approval and closing
- Utilizes systems to book loans and maintain accuracy of transactions
- Receipts payments and processes loan disbursements
- Provides support to association staff
- Completes correspondence for loan officers and verifies the accuracy of work completed
- Performs follow-up tasks and keeps reminders for loan officers to ensure adherence to loan conditions
- Provide exceptional customer service for contacts whether in-person, via phone, email, or other communication means
Qualifications
- Two-year post-secondary degree preferred
- One-year related experience preferred
- An acceptable combination of education and experience
- Previous loan processing experience is desired
EEO / AAP – M,F, Veterans, Disability
Email resume, cover letter, and completed APPLICATION FORM found on website to Mandan.HRDept@farmcreditmandan.com
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