![Swissport](https://media.trabajo.org/img/noimg.jpg)
Workplace Lead
1 month ago
Workplace Lead - End User Infrastructure
Location: Indianapolis Remote
Reporting to: Enterprise Workplace Service Manager
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
About the Role:
The Workplace lead – End User Infrastructure plays a key role in delivering Enterprise Workplace
services to Swissport business.
He/She will be report functionally to the Enterprise Workplace Service Manager and will be
accountable, together with his/ her functional team, for all aspects of end user workplace daily
operations with the aim of maintaining the systems fit for usage and fully compliant with the
Service Level Agreements
Job Responsibilities
- Implementing, maintaining and improving the platforms for endpoint environment management
- Managing the user environment including defining, configuring and managing the client
- desktop experience
- Providing third level support for Windows clients and the organisation's core applications
- including performance monitoring and resolving client performance issues
- Realising and sustaining a client endpoint security posture and ensuring compliance with
- standards and expectations
- Developing and planning a Mobile Device Management strategy by analysing the existing IT
- Infrastructure
- Contributing to the implementation of new Workplace related services and assisting in
- maintaining current services
- Develop the design & implementation of Modern Workplace Services based on the latest
- Microsoft technologies such as Microsoft Office 365, Intune, Azure AD & Windows 10.
- Support the successful implementation of customer projects on their way to the Modern
- Workplace in the cloud & steadily develop the service catalogue in this area.
- Continue to evolve in the areas of Windows 10 & Cloud Services.
- Resolve any operational incident escalated from the L1 support
- Participate in Problem review meetings and provide input to RCAs when requested
- Maintain a secure environment by strictly following the Change Management process for any
- configuration change to productive environments, assessing and presenting those changes to
- the CAB and perform any FATs required
- Act as Technical SME in any project related activity
- Proactive management of vendors to ensure IT service performance
- Drive team and build a solid teamwork culture
Compliance
- Adhere to Swissport IT Policy
- Adhere to Swissport ITSM standards & policies
- Adhere to Swissport IT Enterprise Architecture standards
- Adhere to Swissport IT Program & Program Management standards
- Adhere to Swissport IT Security standards & policies
- Adhere to any other Swissport non-IT compliance standards
- Adhere to Swissport IT Vendor Management framework
- Ensure deployment of the Corporate QHSE Manual
Qualifications and Competencies
- Basic training in computer science, ideally with further training
- 3+ years of experience in the field of workplace management with Microsoft technologies
- A solid knowledge of Azure AD, device management with Intune, endpoint security & the
- products in the Microsoft 365 environment.
- Proved experience in working with the Configuration Manager (SCCM)
- Strong analytical, planning and problem-solving skills
- Ability to work and succeed in a dynamic and multi-cultural matrix organization
- Broad understanding of a business or service environment and awareness of the factors that
- influence business decisions and strategy
- Strong written and verbal presentation skills
- Fluent command of verbal and written English as the corporate language; knowledge of any
- other language would be an advantage
-
Workplace Lead
4 weeks ago
Indianapolis, United States Swissport Full timeWorkplace Lead - End User InfrastructureLocation: Indianapolis RemoteReporting to: Enterprise Workplace Service ManagerAbout SwissportWe are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on...
-
Indianapolis, United States Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
Lead Firmware Engineer
3 weeks ago
Indianapolis, United States Allegion Full timeLead Firmware EngineerAllegion - Indianapolis, INCreating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond....
-
Test Lead
1 month ago
Indianapolis, United States Capgemini Full timeSogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore®. Sogeti brings...
-
Custodial Lead
1 month ago
Indianapolis, United States SBM Management Services Full timeDescription Position at SBM Management SBM Management is currently looking to hire a Custodial Lead to join their team! The Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle,...
-
Enterprise Process Continuous Improvement Lead
2 months ago
Indianapolis, United States Allegion Canada Inc. Full timeEnterprise Process Continuous Improvement Lead page is loaded Enterprise Process Continuous Improvement Lead Apply locations Indianapolis, IN - Hague Rd time type Full time posted on Posted 5 Days Ago job requisition id JR29836 Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure...
-
Test Lead
6 days ago
Indianapolis, United States Capgemini Full timeSogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore. Sogeti brings...
-
Maintenance Lead
1 day ago
Indianapolis, United States Ingredion Incorporated (NA-US) Full timeTitle: Maintenance Lead Location: Indianapolis, IN Reports to: Unit Maintenance Manager Direct reports: None Workplace type: Onsite The Maintenance Lead will assist department leadership at Indianapolis in achieving world-class maintenance through training, monitoring processes, aiding in process improvement initiatives, and aiding in IPS...
-
Lead Technical Architect
5 days ago
Indianapolis, Indiana, United States Onebridge Full timeOnebridge is a consulting organization with a reputation for excellence and innovation. We are seeking a highly experienced Technical Lead (ML/AI) to be part of a forward-thinking team that has consistently been recognized as one of the top workplaces in the region. About the Role As a Technical Lead (ML/AI), you will serve as a crucial link between our...
-
Lead Distribution
4 weeks ago
Indianapolis, Indiana, United States Basspro Full timePOSITION SUMMARY:As a Lead Distribution Outfitter, you will coordinate the activities of department personnel, ensuring the workflow is scheduled efficiently, work is accurate, and any issues are resolved promptly. Additionally, you will be responsible for training associates, assigning duties, and fostering open communication with the leadership team. In...
-
Lead Package Handler Supervisor
5 days ago
Indianapolis, Indiana, United States OnTrac Full timeLead Package Handler Supervisor OnTrac is seeking a dedicated Lead Package Handler to oversee essential operations within our logistics team. Role Overview: The Lead Package Handler is pivotal in managing the unloading, loading, and sorting of packages for efficient distribution. This position requires a proactive individual who can effectively collaborate...
-
Maintenance Lead
5 days ago
Indianapolis, United States Fastenal Full timeJob Description Maintenance Lead 5851 Guion Rd, Indianapolis, IN 46254 IN100 Distribution Center Full-time Shift(s): MON TUE WED THU 9:00pm - 7:30am TUE WED THU FRI 2:00pm - 12:30amOVERVIEW: Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Full-time...
-
Verification Lead
2 months ago
Indianapolis, United States Gener8, LLC Full timeJob DescriptionJob DescriptionJob Description Job Title:Software Verification LeadReporting to:Software LeadLocation:Indianapolis, INJob Site:On-SiteJob Description Revision Date:June 28, 2024 About us:We know what it takes to be a key partner in the life science and medical industries. Since 2002, Gener8 has guided our customers by turning their innovative...
-
Lead Engineering Operations Manager
1 day ago
Indianapolis, Indiana, United States Sargent & Lundy Full timeJoin Sargent & Lundy as a Lead Engineering Operations ManagerSargent & Lundy is seeking a skilled Lead Engineering Operations Manager to enhance our dynamic team. This role provides a flexible work arrangement, enabling you to balance office presence with remote work. In this position, you will oversee a group of engineers, designers, and other specialists...
-
Package Handler Lead
3 weeks ago
Indianapolis, United States OnTrac Full timePackage Handler Lead Indianapolis, IN, USA Req #4348 Friday, August 16, 2024 OnTrac is hiring a Lead Package Handler ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at...
-
Lead Financial Planning Analyst
15 hours ago
Indianapolis, Indiana, United States Vaco Full timeSenior Financial AnalystIn the role of Senior Financial Analyst, you will deliver critical insights and strategic evaluations to executive leadership. Your responsibilities will encompass overseeing the forecasting and budgeting processes, along with conducting comprehensive financial analyses and modeling.Key Responsibilities:Support the preparation of...
-
Lead Package Operations Specialist
9 hours ago
Indianapolis, Indiana, United States OnTrac Full timeLead Package Operations Specialist OnTrac is seeking a dedicated Lead Package Operations Specialist to oversee our package handling processes. Are you looking to be part of a vibrant and growing organization where your contributions can make a significant difference? If you have a strong sense of teamwork, enjoy supporting others, excel in a dynamic...
-
Lead Package Operations Supervisor
11 hours ago
Indianapolis, Indiana, United States OnTrac Full timeLead Package Operations Supervisor OnTrac is seeking a dedicated Lead Package Operations Supervisor to enhance our logistics team. Are you passionate about working in a vibrant and growing organization where your contributions matter? If you have a strong sense of responsibility, enjoy supporting your colleagues, thrive in a dynamic setting, and excel...
-
Lead Material Planner
14 hours ago
Indianapolis, Indiana, United States Novartis Full timeJob OverviewNote: This position is a temporary contractor role at Novartis.At Novartis, we impact the lives of millions globally. Every position, regardless of its nature, contributes significantly to human health.Our collaboration with Magnit Global allows us to offer flexible temporary contractor roles for individuals seeking to enhance their skills and...
-
Lead Caregiver
4 days ago
Indianapolis, United States Metropolitan School District of Lawrence Township Full timePosition Type: Before and After Care/CaregiverDate Posted: 8/5/2024Location: Early Learning Center - Amy Beverland Title: Lead Caregiver Classification: Before & After Care Loving Care- Caregiver Major Responsibilities: Welcome all staff and visitors to the building, and work with students on a continual basis throughout the time you are scheduled. Receive...