![Russell Tobin](https://media.trabajo.org/img/noimg.jpg)
Call Center Representative
1 month ago
🚀 Exciting Opportunity: Customer Service Representative 🚀
Are you passionate about delivering exceptional customer service in a dynamic environment?
🔹 Role: Customer Service Representative
🔹 Location: Lewisburg, TN | On site.
🔹 Pay: $16-17/hr
🔹 Schedule: Monday-Friday, 8:00 AM - 4:30 PM
🔹 Key Responsibilities:
- Answer incoming calls and respond to customer emails
- Route calls to the appropriate departments
- Document call details accurately and enter ordering information
- Manage up to 50 calls and 50 transactions daily
- Provide product support, handle orders, claims, and invoicing
- Triage internal requests and refer complex cases to Tier 2
🔹 We’re Looking For:
- High energy and dynamic individuals
- Strong verbal, written, and interpersonal communication skills
- Proficiency in MS Office (Excel, Word) and familiarity with SAP, Salesforce a plus
- Excellent organizational skills and the ability to manage time effectively
- Ability to analyze information, make recommendations, and follow up
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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