Technical Assistant

4 weeks ago


Palm Beach Gardens, United States Iron Forge Development Full time

The ideal candidate will work alongside our senior team to assist in creating and writing various types of user documentation, including how-to guides, manuals, references, RFP applications, and other software-related documentation. Our goal is to find a self-motivated individual who can take a task and execute it with the support of our existing team. Your role will encompass all of the various business avenues to create technical and consumer-facing documentation. This candidate should have strong communication skills, which enable them to explain complicated concepts in a simple manner. This role is 100% remote.


Responsibilities

  • Explain technical ideas in simple language
  • Complete RFP applications with support from the senior leadership team
  • Document internal processes
  • Assist with client communication
  • Communicate between teams
  • Create marketing blog content about internal projects and strategies
  • Meet with customer representatives to establish technical specifications
  • Create user documentation for a variety of material


Qualifications

  • Experience in the software technology industry is encouraged
  • Experience with government and RFP application process
  • Strong written and verbal communication skills
  • Ability to understand highly technical information and software jargon
  • Some coding or design skills are also appreciated


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