Administrative Assistant
3 weeks ago
Administrative Assistant
A well-established company specializing in energy efficiency is seeking a well-organized and personable Administrative Assistant to join the team and provide outstanding customer service to clients within the Capital Region. This is a full-time, in-person opportunity for individuals with strong customer service skills who enjoy helping clients create safe, energy-efficient homes. Huge potential for growth
About The Opportunity
As an integral member of the team, the Administrative Assistant will be tasked with managing daily administrative operations and providing ongoing support to the owner and sales team members. We have a strong team of seasoned professionals and pride ourselves on offering excellent service to our clients.
The role involves fielding initial inbound calls from a diverse clientele of potential and existing clients. You will handle customer inquiries to empower our energy audit teams to focus on the right clients while leaving every inbound customer feeling appreciated and informed. The ideal candidate will possess patience, professionalism, and problem-solving skills to manage these interactions effectively, making this position ideal for someone with a calm, empathetic customer service mindset.
Key Responsibilities
- Offloading administrative responsibilities from the owner to enable focus on operations.
- Courteously interacting with all clients, even in challenging situations.
- Promptly responding to inbound calls and emails with a calm, empathetic demeanor.
- Educating customers on the benefits of energy efficiency.
- Accurately filing documents and scheduling appointments as required.
- Performing general accounting tasks (e.g., invoicing).
- Supporting the Sales team to ensure customer satisfaction.
- Qualifying inbound leads using our standard operating procedures.
- Scheduling inbound appointments and managing schedules for multiple staff members at various job sites.
- Utilizing and managing the company’s Customer Relationship Management (CRM) Tool.
Essential Skills & Qualifications
The Administrative Assistant role is an excellent opportunity for someone who enjoys working collaboratively and excels at building meaningful relationships with others. Candidates must demonstrate resilience and a strong ability to de-escalate tense conversations while maintaining professionalism.
Successful candidates will have:
- Excellent customer service skills with the ability to handle diverse interactions effectively.
- Strong computer literacy skills.
- Proficiency in Google Drive, Google Docs, and Google Sheets.
- Experience using a CRM system.
- Familiarity with scheduling tools (we use Podio for scheduling and CRM).
- Ability to manage multiple schedules and prioritize tasks.
- Impeccable written and verbal communication skills.
- An analytical mindset with the ability to independently solve problems.
- A natural ability to prioritize, organize, and stay calm under pressure.
- Previous experience in the home service industry (e.g., HVAC, plumbing) is a plus but not required.
Preferred Traits:
- Patience, empathy, and the ability to defuse client frustrations.
- Strong interpersonal skills and emotional intelligence to connect with a wide range of clients.
Skills You Will Have the Opportunity to Learn On the Job:
- Invoicing.
- Bookkeeping.
- Human resource management (e.g., hiring and managing social media interns).
About Us
We specialize in providing transparent and informative energy audits to homeowners in the Capital Region. Our team of courteous, knowledgeable, and friendly energy professionals delivers a variety of services, including insulation installation and removal, mold abatement, and encapsulation. Together, we help clients create safe and energy-efficient homes without compromising their budgets.
Requirements
- High School Diploma or equivalent; Associate Degree or higher preferred.
- Minimum of two (2) years of office administration experience.
- Working knowledge of MS Office and Google Drive.
-
Administrative Assistant
4 weeks ago
Albany, United States HW Staffing Solutions Full timeWe are seeking a highly organized and detail-oriented Office Admin Assistant to provide essential administrative support to our team. This role involves a wide range of responsibilities, from managing schedules and handling correspondence to maintain Administrative Assistant, Administrative, Admin Assistant, Staffing, Support Learn More
-
Administrative Assistant
4 weeks ago
Albany, United States Thrivent Financial for Lutherans Full timeHandles incoming telephone calls to and responds to requests for information. Performs routine administrative duties such as maintaining office supplies and processing mail. Prepares or coordinates the preparation of routine correspondence, reports, Administrative Assistant, Administrative, Financial Advisor, Processing, Assistant Learn More
-
Administrative Assistant
4 weeks ago
Albany, United States NEWS10 ABC Full timeWTEN-TV ABC in Albany, New York is hiring a full-time Administrative Assistant. The Administrative Assistant provides a full range of administrative support to the Vice President/General Manager and other station personnel, ensuring excellent customer service always.Provides administrative support to the Vice President/General Manager and other station...
-
Administrative Assistant
1 day ago
Albany, United States Kelly Services, Inc. Full timeThe position is a temporary-to-hire role located in Menands, NY. The role involves assisting with eligibility determination for clients and providing support within a dynamic team. The position is temporary for approximately 4 months, with the opport Administrative Assistant, Administrative, Assistant, Staffing
-
Administrative Assistant
2 days ago
Albany, United States HUNT Real Estate Full timeThe Branch Administrative Assistant supports our Real Estate Sales Professionals in the administrative function of their duties to effectively service clients and customers. Additionally, this position provides comprehensive administrative support for the Branch Director and the management team. The successful candidate will be detail oriented with strong...
-
Administrative Assistant
4 weeks ago
Albany, United States Infojini Full timeDuties of this position will include:• Assisting with the overall administration of the statewide training mandate by responding to a high volume of phone calls and emails and answering questions in a timely and accurate manner; managing and maintaining a robust training calendar; maintaining, updating, and distributing training-related communications such...
-
Administrative Assistant
3 weeks ago
Albany, United States New York State Civil Service Full timeNY HELP Yes Agency Senate, NYS Title Administrative Assistant Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $40000 to $50000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel...
-
Administrative Assistant
2 months ago
Albany, United States StateJobsNY Full timeThe most ideal candidate will have the following skills and competencies: • Excellent verbal, written, and organizational skills - including strong presentation skills • Strong interpersonal skills with the ability to manage sensitive and confidential information with tact, professionalism, and diplomacy • Proactive and independent with the ability to...
-
Administrative Assistant
4 weeks ago
Albany, United States StateJobsNY Full timeThe most ideal candidate will have the following skills and competencies:• Excellent verbal, written, and organizational skills - including strong presentation skills• Strong interpersonal skills with the ability to manage sensitive and confidential information with tact, professionalism, and diplomacy• Proactive and independent with the ability to...
-
Administrative Assistant
3 weeks ago
Albany, United States StateJobsNY Full timeDuties Description The New York State Senate's Student Programs Department is seeking a discrete, detail-oriented individual with strong problem-solving skills to join their team as an Administrative Assistant. The Administrative Assistant will perform administrative tasks and services to support effective and efficient operations of the Student Programs...
-
Administrative Assistant
4 weeks ago
Albany, United States Thrivent Full timeSummaryThis position provides administrative support to Paula-Christie Heighton. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice...
-
Administrative Assistant
2 months ago
Albany, United States New York State Civil Service Full timeNY HELP Yes Agency Senate, NYS Title Administrative Assistant Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $40000 to $50000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel Percentage...
-
Administrative Assistant
1 month ago
Albany, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering an exciting opportunity for an Administrative Assistant with a boutique litigation firm, based in Oakland, California. This role involves supporting our team by managing various administrative tasks, playing a crucial role in maintaining the smooth running of our office.Responsibilities:• Managing specific...
-
Administrative Assistant
2 months ago
Albany, United States Thrivent Financial Full timeSummary This position provides administrative support to Paula-Christie Heighton. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice...
-
Administrative Assistant
2 days ago
Albany, United States Mann Dental Care LLC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this pivotal role, you will be our office's backbone, ensuring it has all the information and resources it needs to perform at its best. Your...
-
Administrative Assistant
2 months ago
Albany, United States Mann Dental Care Full timeBenefits: 401(k) matching Bonus based on performance Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this pivotal role, you will be our office's backbone, ensuring it has all the information...
-
Administrative Assistant
1 month ago
Albany, United States ABC House Full timePosition: Administrative Assistant Classification: Non-exempt/Full-time Supervisor: Director of Operations The Administrative Assistant supports a variety of administrative needs including front-desk reception, preparing and processing letters and forms, entering data, communicating appointment information with clients, and is the first point of contact...
-
Administrative Assistant
4 weeks ago
Albany, United States Mann Dental Care LLC Full timeBenefits:401(k) matchingBonus based on performancePaid time offTraining & developmentBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this pivotal role, you will be our office's backbone, ensuring it has all the information and...
-
Administrative Assistant
4 weeks ago
Albany, United States CYNET SYSTEMS Full timeJob Description: Pay Range: $20hr $22hr Required Services: Must provide high-level administrative support by conducting research, preparing statistical reports. Perform clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, schedule meetings and organization/reconciliation of travel for Executives. ...
-
Administrative Assistant
1 day ago
Albany, United States Cynet Systems Full timeJob Description: Pay Range: $20hr $22hr Required Services: Must provide high-level administrative support by conducting research, preparing statistical reports. Perform clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, schedule meetings and organization/reconciliation of travel for Executives. ...