Current jobs related to Customer Service Representative - Reading - AMMEGA
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States FedEx Full timeCustomer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your duties will include assisting customers with their inquiries, resolving issues, and providing solutions to their...
-
Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States FASTBRIDGE FIBER LLC Full timeJob Title: Customer Service RepresentativeFastBridge Fiber LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing technical support and resolving issues related to our internet services.Key...
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Randstad Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 month ago
Reading, Pennsylvania, United States DTLR Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at DTLR, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Provide timely and effective resolution to customer...
-
Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob Title: Customer Care RepresentativeAre you passionate about delivering exceptional customer service? The Commonwealth of Pennsylvania is seeking a Customer Care Representative to join their team in Berks County.Job Summary:This role functions as a Customer Service Representative (CSR) within the Customer Care Center of PennDOT's Driver and Vehicle...
-
Customer Service Representative
4 weeks ago
Reading, United States JobRialto Full timeJob Summary: The main function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical representative determines the client's issue, offers possible solutions, and provides follow-up as needed. Customer service agents may...
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
1 month ago
Reading, United States Student Transportation of America Full timeJob Title: Customer Service Representative Reports to: General Manager Work Type: Full-Time, Monday- Friday (40 hours a week) Pay Rate: $16.50 - $18.00 per hour Location: Reading, PA *Bilingual in Spanish Required*Overview: Under the supervision of the General Manager, the Customer Service Representative is responsible for communication, and action items...
-
Customer Service Representative
1 month ago
Reading, Pennsylvania, United States AMMEGA Full timeAbout the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at AMMEGA. As a Customer Service Representative, you will be responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales.Key Responsibilities:Service customer requests for quotes and...
-
Customer Service Representative
6 days ago
Reading, Pennsylvania, United States Essig Plumbing & Heating Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Essig Plumbing & Heating LLC, the top HVAC Sales and Installation company in Berks county.The ideal candidate will excel in customer service and quality work, working closely with our customers, Design Consultants, and HVAC Sales Manager to provide a great consumer...
-
Customer Service Representative
4 weeks ago
Reading, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Customer Service Representative in the heart of READING, Pennsylvania. As a key member of our team, you will be at the forefront of our operations, ensuring the efficient handling of customer interactions and inquiries, and maintaining an organized and accurate...
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States VIMO INC Full timeJob DetailsJob LocationRemoteRemote TypeFully RemotePosition TypeFull TimeSalary Range$16.00 HourlyJob CategoryCustomer ServiceCustomer Service RepresentativeGetInsured is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences...
-
Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States MSCCN Full timeJob Title: Customer Care RepresentativeAre you passionate about delivering exceptional customer service? We are seeking a Customer Care Representative to join our team in Berks County.Job Summary:This role functions as a Customer Service Representative (CSR) within the Customer Care Center of PennDOT's Driver and Vehicle Services, addressing a diverse range...
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States MSCCN Full timeJob Title: Customer Care RepresentativeThis is a full-time position with the Department of Transportation, PennDOT, in Berks County.Job Summary:The Customer Care Representative will provide exceptional customer service to the public, addressing a diverse range of inquiries related to the Bureau of Motor Vehicles, the Bureau of Driver Licensing, and other...
-
Customer Service Representative
2 weeks ago
Reading, Pennsylvania, United States Brenntag Full timeJob Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration...
-
Customer Service Representative
1 month ago
Reading, United States AMMEGA Full timeAbout the job Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyors and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, and food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our...
-
Customer Service Representative
1 month ago
Reading, United States AMMEGA Full timeJob Description About the job Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyors and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, and food to your table, keep you healthy on a treadmill, facilitate automation and so much more!...
-
Customer Service Representative
5 months ago
Reading, United States Redner's Markets Full timeTo provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of custo Customer Service Representative, Customer Service, Representative, Operations, Store Manager, Front End,...
-
Customer Service Representative
7 days ago
Reading, Pennsylvania, United States Michael's Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
Customer Service Representative
2 months ago
Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyors and power transmission belts?
Apply your skills in a company that helps bring packages to your doorstep, and food to your table, keep you healthy on a treadmill, facilitate automation and so much more Our organization is highly focused on customers, employees, entrepreneurship, agility, and responsibility. Our values and continuous improvement culture build the foundation of strong and sustainable businesses appreciated by our employees and customers around the world.
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a
Customer Service Representative (CSR)
The Customer Service Representative is responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales. Perform, execute, and coordinate all work including technical matters related to customer service activities. In this role, you will be based in Reading, PA.
A day in the life of a CSR can look like
- Service customer requests for quotes and orders received through multiple channels of communication.
- Convert quotes to orders.
- Consult with sales, engineering, and product management on commercial and technical issues as required.
- Assist customers with accurate transactions and industry-specific product information.
- Maintain familiarity with products, applications, pricing, policies and procedures.
- Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
- Build and expand customer relationships to help ensure replacement and increased business.
- Meet or exceed departmental KPI requirements.
- Handle RGAs credits and complaints as needed.
- Other projects and duties as assigned.
We are looking for you to have
- 2 years of business-to-business customer service experience or college degree.
- Excellent verbal and written communication skills.
- Strong mathematical and technical aptitude.
- Self-managed, team player, who can work independently.
- Experience with a CRM (Salesforce), MRP/ERP System, and order management.
- Experience in a manufacturing environment is desirable.
- Working knowledge of Windows-based software.
- Understanding part numbers, policies, and products.
- Spanish bilingual a plus.
- Must be able to work in the US.
Competencies
- Excellent communication and follow-up skills.
- Drives results and deadline-driven
- Detail oriented
- Ability to prioritize work efficiently
- Communicates effectively
- Influence, negotiate, and impact results
- Are accountable to others
- Have the courage to challenge the status quo
- Are honest with co-workers and customers
- Ability to problem solve and offer customer solutions
- Are engaged team members
- Add value to the Company
- Expects excellence of self and others
- Overserves top customers
- Understands, simplifies, and acts to improve processes
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
What we offer you
The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
Other benefits include
- Paid training.
- Team bonuses and learning incentives.
- Medical, Dental, and Vision insurance.
- Life insurance.
- Employer-paid Short- and Long-Term Disability insurance.
- 401k with company match.
- Tuition reimbursement for Undergraduate and Graduate education.
- Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or other characteristics protected by law.