Customer Service Representative

4 weeks ago


Anaheim, United States Insight Global Full time

*** THIS POSTION IS FULLY ONSITE IN ANAHEIM, CA PAYING A MAX OF $23/HR ***


Day to Day


Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.


Must Haves


  • 1-2 years of experience working in customer service/call center
  • High School diploma or GED
  • Good communication and personality
  • Adaptable and eager to learn, willing to work in a fast paced call-center
  • Excellent communication and reliable
  • Ability to type at least 36 WPM


Plusses


  • Bilingual in Spanish, Vietnamese, and/or Chinese


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