Customer Relations Representative

4 weeks ago


Fort Mill, United States Acro Service Corp Full time

Job Title: Customer Relations Representative

Duration: 5-6 months (Possibility of extension)

Location: Fort Mill, SC

Pay : $21/hr on w2 basis without benefits.


Part-Time Position: 20 - 32hrs/week


"Candidate must have experience and knowledge of Warranties."


Job Description:

Job Description • Represent the company as first point of contact for Consumers and Dealers with inquiries. • Typical questions are focused on warranty, product availability and product information. • Establish and maintain a working relationship with our Tire Dealers and New Vehicle Dealers by explaining, educating, and informing them on all elements of the company and General Brand warranties. • Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with Customers and Dealers regarding different possible issues. • Follow established procedures to provide correct answers,


Skills Required:

Microsoft Office and SAP experience.


Experience Required:

• Typical questions are focused on warranty, product availability and product information. • Establish and maintain a working relationship with our Tire Dealers and New Vehicle Dealers by explaining, educating, and informing them on all elements of the Company and General Brand warranties. • Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with Customers and Dealers regarding different possible issues. • Follow established procedures to provide correct answers,


Education Required:

Education requirement is an associated degree.


Thank you



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