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Customer Service Representative

2 months ago

Fort Mill, United States Eastern Wholesale Fence LLC Full time

Job Summary: The customer service representative will be responsible for helping customers by providing product/service information, quoting, placing/scheduling orders, and resolving issues. Essential Job Functions: Handle customer inquiries by email and phone. Data entry. Quoting, placing, and scheduling orders for a large customer base. Provide information about the products and services. Resolve customer issues and concerns. Develop and maintain a knowledge base of the evolving products and services. Manage files, update paperwork, and distribute communications in a timely manner. Maintain and grow customer relationships. Requirements: Qualifications: Minimum previous experience in customer service, sales, or other related fields preferred. Ability to build rapport with clients. Ability to prioritize and multitask in a fast-paced office environment. Positive and professional demeanor. Excellent written and verbal communication skills. #J-18808-Ljbffr