Information Technology Infrastructure Engineer

1 month ago


Minnetonka, United States MDS (Micro-Data Systems) Full time

IT Infrastructure Jr. Engineer


Working with the Director of Infrastructure and Networking, Infrastructure Jr. Engineer is responsible for supporting, maintaining, updating, and expanding infrastructure resources throughout the organization.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

These include, but are not limited to:

  • Improve data center operations across the organization.
  • Assist with general server maintenance, patching, and upgrades across the organization.
  • Proactively monitor existing infrastructure servers and components.
  • Collaborate with service desk on tickets escalated to the infrastructure team.
  • Knowledge of LAN and WAN networks, VLANs, and VPN technologies.
  • Experience with Cisco Meraki, Dell, and Brocade switches. Ability to program switchports to access VLANs.
  • Familiarity with VMWare vSphere 7. Nutanix experience a plus.


ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

  • Strongly prefer previous experience working with validated environments in the pharmaceutical industry.
  • Experience with managing building security systems and VoIP phones.
  • Familiarity with Meraki dashboard and Meraki Wi-Fi appliances a plus.


EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • A current certification is mandatory: A+ or equivalent minimum.
  • Minimum of AS degree and 3 years' experience performing Data Center operations support.
  • Hands-on experience with Microsoft AD, vSphere, VMware ESX Server. Microsoft Azure experience a plus.
  • Solid understanding of TCP/IP, DNS, and DHCP.
  • Excellent troubleshooting skills. Ability to solve complex technical problems.
  • Must be physically able to lift and move data center system components (i.e. Servers, Switches, etc.).
  • Availability to work evenings and weekends for patching and updates, projects, and mission-critical issues.
  • Strong Interpersonal and Communications (oral and written) skills.


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