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Community Administrator

1 month ago

Cocoa Beach, United States Cocoa Beach Office Full time

Company Description

Cocoa Beach Office is a local coworking space located right of A1A in Cocoa beach FL. At Cocoa Beach Office, we’re more than just a coworking space—we’re a community hub where innovation and collaboration thrive. Nestled in the scenic Cocoa Beach area, our space offers a vibrant, productive environment with modern amenities, stunning ocean views, and a relaxed, beach-inspired atmosphere. It is a productivity hub for anyone who is a freelancer, startup, or small business, you’ll find the perfect blend of professional facilities and a supportive community here. Cocoa Beach Office in Cocoa Beach, FL offers individual office space, executive offices, meeting rooms, interview rooms, and classrooms for rent on various durations from hourly to yearly. Additionally, business mailboxes are available for monthly rental.


Role Description

We are seeking a motivated and personable Leasing Consultant/ Coworking Administrator to join our team (full time). This role is key to creating an exceptional experience for our members, managing day-to-day operations (like managing leases and recording payment), communicating with members and ensuring a welcoming and efficient environment. The ideal candidate will be a proactive problem-solver with strong communication skills and a passion for building community.


Key Responsibilities:

  • Member Engagement: Foster a welcoming atmosphere, build relationships with members, and address their needs and concerns. Organize and promote community events, workshops, and networking opportunities.
  • Administrative Duties: Handle front desk operations, manage member onboarding and offboarding, process payments, and maintain accurate records. Ensure smooth operation of office equipment and supplies.
  • Facility Management: Oversee the cleanliness and maintenance of the coworking space. Coordinate with vendors and manage facility-related issues promptly.
  • Customer Service: Provide exceptional support to members and visitors, addressing inquiries and resolving issues efficiently.
  • Community Building: Develop and implement strategies to enhance member engagement and satisfaction. Gather feedback to continuously improve the community experience.
  • Marketing and Outreach: Assist in promoting the coworking space through social media, local events, and partnerships. Help create content for marketing materials and communications.


Qualifications

  • Excellent communication and interpersonal skills.
  • Attention to detail and organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Google Office tools (google sheets, google docs, google drive) and experience with coworking management software is a plus.
  • Ability to work independently and as part of a team.
  • Enthusiasm for building a positive and productive community.
  • Previous experience in customer service, administration, or community management.
  • Leases and Lease Administration skills are a plus
  • Resident Retention and Customer Service skills
  • High school diploma or equivalent; Bachelor's degree a plus