Guest Services Guru

4 weeks ago


Bozeman, United States Go Rentals Full time

Company Description

Go Rentals is a premier car rental service company that specializes in providing high-touch, quality vehicle rentals for discerning business and leisure travelers. With a strong emphasis on service, Go Rentals has become a leading rental service company with extensive knowledge, experience, and passion for aviation and hospitality. We are dedicated to delivering exceptional, personalized service, maintaining impeccably maintained vehicles, and ensuring an enjoyable and convenient travel experience.


Role Description

This is a full-time on-site role as a Guest Services Guru located in Bozeman, MT. As a Guest Services Guru, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and creating memorable experiences. Your day-to-day tasks will include welcoming guests, assisting with vehicle rentals, providing recommendations for local attractions and services, handling inquiries and issues, and ensuring a smooth and enjoyable rental experience for our guests.


Some Basic Qualifications (not an exhaustive list)

  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment
  • Detail-oriented with excellent organizational skills
  • Ability to handle and resolve guest inquiries and issues
  • Ability to multitask and prioritize tasks effectively
  • Proficient in computer systems and software
  • Familiarity with the local area and attractions
  • Previous experience in aviation, hospitality or customer service is a plus
  • Current Unrestricted Drivers License in Good Standing and Insurable
  • 2 Years of Driving Experience

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