Sales Director

3 days ago

Anchorage, United States Cornerstone Executive Search Full time

Company

Sudzy Salmon provides a first-class express car wash experience in and around the Anchorage and Mat-Su Valley areas Our dedication to excellence and customer service set the standard for convenience and consistency. We are proud to be local and veteran-owned. We’re growing and now operate six car wash locations in Anchorage Midtown, Eagle River, Palmer, South Anchorage, Wasilla and Wasilla North. Faster, cleaner, more fun: that’s the Sudzy way


Position Overview

We are seeking a positive, energetic, service-oriented and results-driven Sales and Training Director to lead our efforts in expanding our car wash membership base. This role will be responsible for strategic sales management, driving growth, and implementing effective sales training programs for our highly talented team. The ideal candidate will have a proven track record of success in sales leadership and training, exceptional communication skills, and a passion for customer service.


Key Responsibilities

Membership Growth Strategy

Develop, manage, and execute sales strategies and tactics to inform guests of wash package advantages and increase car wash memberships.

Monitor and analyze market trends and competitive landscape to refine strategies.


Sales Management

Lead, motivate, and coordinate schedules for sales associates in collaboration with the director of operations and site managers for multiple locations to achieve membership and revenue goals.

Set clear performance targets and provide ongoing coaching and feedback.

Track and report on sales metrics, identifying and implementing areas for improvement.


Sales Training and Development

Design and implement comprehensive training programs for sales associates and site team members to enhance knowledge of services, communication skills, and customer service.

Foster a culture of learning and professional development within the sales team.

Conduct regular training sessions to inspire teams and improve performance.


Customer Relationship Management

Build and maintain positive customer relationships and strengthen brand awareness and reputation in the community.

Collaborate with sales associates and site teams to develop promotional campaigns and initiatives that drive growth.

Collaboration and Reporting

Work closely with senior leadership and cross-functional teams, including operations and marketing, to ensure alignment on growth initiatives.

Provide regular reports to senior management on sales performance, trends, and forecasts.


Qualifications & Skills:

8 to 12 years of successful sales management experience in the retail or customer service industry (car wash experience desired; but not required)

Bachelors degree from college or university preferred, but not required

Confidence and desire to lead, manage, and train sales associates and teams to create “faster, cleaner, and more fun” experiences for guests, and grow unlimited club memberships

Goal-orientated with a strong work ethic, organizational skills, time management, and ability to troubleshoot, multi-task, and prioritize goals and tasks

Comfort with technology and ability to quickly learn a point-of-sale system and a variety of applications (Google Workspace, Zoom, and some Microsoft Office) on both Apple and PC devices

Ability to maintain clear, professional, and transparent communication, both verbally and in writing

Availability to be flexible and intentional in scheduling projects, training, and team support based on customer trends, weather, and training needs (including nights and weekends)

Willingness to abide by our neat uniform appearance standards and to consent to background and motor vehicle records checks

Willingness to drive daily/weekly throughout the greater Anchorage and Mat-Su Valley areas

Valid driver’s license required

Physical Demands: Ability to continuously stand or walk for prolonged periods; ability to balance, bend, squat, climb stairs, climb ladders of various sizes, reach, and lift frequently (lift and carry up to 50 pounds occasionally); must be able to use hands and fingers to communicate, operate, handle, and use controls, equipment, and tools; sense of smell is occasionally required; vision must be sufficient to see details up close and must have the ability to focus


Benefits:

Competitive base salary and performance-based incentive plan

Career pathway, leadership training, and industry certification opportunities

Health, dental, vision, and life insurance plans

401k retirement plan with matching contributions up to 4%

Tuition reimbursement program

Free washes

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