Junior Service Desk Analyst
2 weeks ago
- Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.
- Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the End User.
- Each associated Service Desk operative will be familiar with Customer business imperatives, technologies and support processes. They will be responsible for progressing to completion.
- Troubleshoot, diagnose and analyze the issues and implement corrective solutions related to Laptops/ desktops/ mobiles and peripherals.
- Utilize LogMeIn remote desktop tool to facilitate troubleshooting efforts with Customer users
- Document the activities, situational facts, communication, troubleshooting and update the knowledge base during troubleshooting activities.
- IMACD activities, training and job-aids for new users
- Vendor coordination with third-party firm to manage the Asset Management lifecycle.
- Desktop / laptop / phones / tablet OS to support - MAC, PC, IOS, Android
- Provide basic level knowledge to users on hardware & software usage including onboarding orientations.
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Service Desk Analyst
1 month ago
San Diego, United States TEKsystems Full time*Description:* We are hiring a service desk analyst for one of the fastest growing companies in the country. They are hoping that within the next 5 years, they can continue to grow faster and exceed Apple and Amazon. The hope is to hire Professionals who have hopes and dreams of career progression. Several members that have been hired onto this team have...
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Junior Service Desk Analyst
2 weeks ago
san diego, United States Quantum World Technologies Inc. Full timeOwn end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...
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Service Desk Analyst
3 weeks ago
San Antonio, United States Pelican Staffing Remote Work Freelance Full time $20Summary:Service Desk Analyst- ONSITEInformation Technology Center-10002 Rogers Run, , San Antonio, TX, 78251Monday-Friday 8 hoursSummary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer...
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Technical Support Analyst I, Technology Services
1 month ago
San Diego, California, United States Jewish Family Service Full timeTechnical Support Analyst I, Technology ServicesJob Summary:Jewish Family Service of San Diego is seeking a highly skilled Technical Support Analyst I to join our Technology Services team. As a Technical Support Analyst, you will provide technical support to clients, troubleshoot and resolve technical issues, and maintain a high level of customer...
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Junior Contract Analyst
3 weeks ago
San Diego, United States BCF Solutions Full timeLOCATION: San Diego, CASUMMARY: The Junior Contract Analyst will support the Defense Health Agency (DHA). DHA is responsible for the effective execution and operation of the Department of Defense (DoD) medical mission, which is to provide medical services and support to specified categories of individuals entitled to DoD medical care.ESSENTIAL DUTIES AND...
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Service Desk Support Specialist
4 weeks ago
San Diego, California, United States Virtual Full timeKey Responsibilities:As a Service Desk Analyst at Virtual, you will be responsible for providing exceptional support to our customers. This includes critical thinking and problem-solving skills to provide the best support experience, excellent time management skills, and the ability to work in a dynamic office environment.Requirements:Ability to work in a...
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Data Analyst Junior and Mid
4 weeks ago
San Francisco, California, United States AllJobs Full timeAbout the JobData Analyst Junior and Mid at AllJobsJob DescriptionWe are seeking a skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for analyzing and interpreting complex data sets to inform business decisions.Key ResponsibilitiesDevelop and maintain databases and data systemsAnalyze data to identify trends and...
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Service Desk Analyst, San Antonio
1 month ago
San Antonio, United States Cox Manufacturing Full timeService Desk Analyst San Antonio, TX Full-Time $ 22 - $ 25 Hourly 401k, Dental Insurance, Life Insurance, Medical Insurance, Vision Cox Manufacturing is a family owned and operated organization, our vision is to provide premier, small part production machining services to our customers while providing a high Quality of Life for our employees and being a...
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Service Desk Coordinator
4 weeks ago
San Diego, California, United States Paul Mitchell Schools Full timeJob DescriptionPaul Mitchell Schools is seeking a qualified Service Desk Coordinator to support our team. As a Service Desk Coordinator, you will be responsible for creating an extraordinary experience for our guests, prospective Future Professionals, and all other school guests. You will act as a guest service mentor to our Future Professionals and follow...
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Epic Cupid Analyst
3 weeks ago
San Diego, United States Planet Technology Full timeEpic Cupid Analyst – Implementation Lead (California-based)Our California-based client is seeking an experienced Epic Cupid Analyst to join their team for an upcoming implementation. This is an exciting opportunity for a seasoned professional with a strong background in Epic Cupid to take a leadership role in the build, testing, and integration processes....
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Epic Cupid Analyst
4 days ago
san diego, United States Planet Technology Full timeEpic Cupid Analyst – Implementation Lead (California-based)Our California-based client is seeking an experienced Epic Cupid Analyst to join their team for an upcoming implementation. This is an exciting opportunity for a seasoned professional with a strong background in Epic Cupid to take a leadership role in the build, testing, and integration processes....
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Epic Cupid Analyst
3 weeks ago
san diego, United States Planet Technology Full timeEpic Cupid Analyst – Implementation Lead (California-based)Our California-based client is seeking an experienced Epic Cupid Analyst to join their team for an upcoming implementation. This is an exciting opportunity for a seasoned professional with a strong background in Epic Cupid to take a leadership role in the build, testing, and integration processes....
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Data Analyst Junior and Mid
1 week ago
San Francisco, United States AllJobs Full timeAbout the job Data Analyst Junior and Mid Job Description Expertise in SQL skills to profile the data. Analyse, Profile and systematically present the data for Business and management team understanding. ETL development and Data Migration tasks Interpreting the functional aspect of data & reporting aspect of data. Present the data to business and the...
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Help Desk Analyst II
3 weeks ago
San Francisco, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Help Desk Analyst II in New York, New York. This role focuses on providing technical support, managing IT-related projects and vendors, and ensuring smooth operation of office systems within the industry. Responsibilities: • Offer technical support to the...
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Financial Analyst
1 month ago
San Diego, California, United States Ledgent Finance & Accounting Full timeJob OverviewWe are seeking a highly skilled Financial Analyst to join our team at Ledgent Finance & Accounting. As a key member of our accounting team, you will be responsible for performing full cycle accounting duties, including month end close, journal entries, accounts payable and accounts receivable tasks, and maintaining and managing the general...
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Service Desk Associate
1 week ago
San Diego, United States Zensar Technologies Full timeService Desk Associate San Diego, CA Full Time with Zensar Salary: $35,000 per Annum + Benefits Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Here's how you'll contribute: In...
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Service Desk Support Technician I
1 day ago
San Diego, United States Cox Full time**This position is not related to a desktop/helpdesk support role - please read the description and requirements carefully before applying.** Under limited supervision, the Service Desk Analyst I support multiple functions within the department by providing support within the data workflows. The Service Desk Analyst I is the first line of contact for...
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Service Desk Associate
4 days ago
san diego, United States Zensar Technologies Full timeService Desk AssociateSan Diego, CAFull Time with ZensarSalary: $35,000 per Annum + BenefitsLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.Here's how you'll contribute:In this...
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Service Desk Associate
2 weeks ago
San Diego, United States Zensar Technologies Full timeService Desk AssociateSan Diego, CAFull Time with ZensarSalary: $35,000 per Annum + BenefitsLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.Here's how you'll contribute:In this...
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Service Desk Associate
2 weeks ago
san diego, United States Zensar Technologies Full timeService Desk AssociateSan Diego, CAFull Time with ZensarSalary: $35,000 per Annum + BenefitsLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.Here's how you'll contribute:In this...