Service Desk Associate

7 days ago

san diego, United States Zensar Technologies Full time

Service Desk Associate

San Diego, CA

Full Time with Zensar

Salary: $35,000 per Annum + Benefits


Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.


Here's how you'll contribute:

In this role you will help us:


Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.

Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the End User.

Each associated Service Desk operative will be familiar with Customer business imperatives, technologies and support processes. They will be responsible for progressing to completion.

Troubleshoot, diagnose and analyze the issues and implement corrective solutions related to Laptops/ desktops/ mobiles and peripherals.

Utilize LogMeIn remote desktop tool to facilitate troubleshooting efforts with Customer users

Document the activities, situational facts, communication, troubleshooting and update the knowledge base during troubleshooting activities.

IMACD activities, training and job-aids for new users

Vendor coordination with third-party firm to manage the Asset Management lifecycle.

Desktop / laptop / phones / tablet OS to support - MAC, PC, IOS, Android

Provide basic level knowledge to users on hardware & software usage including onboarding orientations.


Advantage Zensar


We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.


Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:


  • Putting people first
  • Client-centricity
  • Collaboration

Grow. Own. Achieve. Learn. with Zensar: www.youtube.com/watch?v=i2NZsiQqVnU

Ready to #ExperienceZensar?

Begin your application by clicking on the ‘Apply Online’ button below. Be sure to have your resume handy

If you’re having trouble applying, drop in a line to careers@zensar.com.

  • Service Desk Associate

    2 weeks ago

    San Diego, United States Zensar Technologies Full time

    Service Desk Associate San Diego, CA Full Time with Zensar Salary: $35,000 per Annum + Benefits Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Here's how you'll contribute: In...

  • Service Desk Associate

    2 weeks ago

    San Diego, United States Zensar Technologies Full time

    Service Desk AssociateSan Diego, CAFull Time with ZensarSalary: $35,000 per Annum + BenefitsLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.Here's how you'll contribute:In this...

  • Service Desk Associate

    2 weeks ago

    san diego, United States Zensar Technologies Full time

    Service Desk AssociateSan Diego, CAFull Time with ZensarSalary: $35,000 per Annum + BenefitsLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.Here's how you'll contribute:In this...

  • Client Services Associate

    1 month ago

    San Francisco, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading media buying platform that helps global brands and their agencies deliver a more insightful and relevant ad experience for consumers. Our innovative platform sets a new standard for global reach, accuracy, and transparency.Job DescriptionWe are seeking a talented Client Services Associate to join our team. As a...

  • Front Desk Associate

    1 month ago

    San Diego, California, United States Motel 6 Riverside Full time

    Front Desk Associate Job DescriptionMotel 6 Riverside is seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for creating a welcoming experience for our guests while performing tasks at the front desk.Key Responsibilities:Exhibit a heart for service and dedication to customer service and teamwork.Deliver a...

  • Front Desk Associate

    1 month ago

    San Diego, California, United States WS Management Full time

    Job OverviewWS Management is seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Best Western Plus Hacienda Hotel- Old Town in San Diego.This part-time position requires a strong commitment to delivering exceptional customer service and a team player attitude. As a Front Desk Associate, you will be responsible for...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States Hard Rock Hotel San Diego Full time

    Key ResponsibilitiesAs a Front Desk Associate at Hard Rock Hotel San Diego, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. You will also be responsible for maintaining a clean and organized work area, and ensuring that all guests have a positive experience during their...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States Omni Hotels Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless stay for our guests.Responsibilities:Provide a warm and...

  • Junior Service Desk Analyst

    2 weeks ago

    San Diego, United States Quantum World Technologies Inc. Full time

    Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...

  • Junior Service Desk Analyst

    2 weeks ago

    san diego, United States Quantum World Technologies Inc. Full time

    Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...

  • Service Desk Coordinator

    1 month ago

    San Diego, California, United States Paul Mitchell Schools Full time

    Job DescriptionPaul Mitchell Schools is seeking a qualified Service Desk Coordinator to support our team. As a Service Desk Coordinator, you will be responsible for creating an extraordinary experience for our guests, prospective Future Professionals, and all other school guests. You will act as a guest service mentor to our Future Professionals and follow...

  • Service Desk Associate

    4 weeks ago

    San Bruno, California, United States Planet Fitness Full time

    Job SummaryThe Service Desk Associate is a key member of our team, responsible for providing exceptional customer service and ensuring the smooth operation of our facility. This role requires a strong ability to multitask, work independently, and maintain a positive attitude in a fast-paced environment.Key ResponsibilitiesProvide excellent customer service...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

    Job SummaryWe are seeking a highly motivated and friendly Front Desk Agent to join our team at Kona Kai Resort & Spa, a Noble House Resort. As a key member of our Rooms Division, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests.Key ResponsibilitiesAssist guests...

  • Sales and Service Associate

    1 month ago

    San Diego, United States 24 Hour Fitness Full time

    24 Hour Fitness - 14331 Penasquitos Dr [Guest Service / Front Desk] As a Sales and Service Associate at 24 Hour Fitness, you'll: Deliver an outstanding and well-rounded sales and service experience to all guests and members; Ensure guests have a welcoming, informative, and enjoyable experience when they visit; Help inspire guests to take the right next steps...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States Sonesta International Hotels Full time

    Job SummaryThe Front Desk Associate is responsible for delivering exceptional guest experiences by providing personalized service and support to hotel guests. This role requires a high level of customer service skills, attention to detail, and ability to work in a fast-paced environment.Key ResponsibilitiesRegister guests, issue room keys, and provide...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States AccorHotel Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Fairmont Grand Del Mar. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest registrations, and maintaining accurate records.Key ResponsibilitiesGuest Service: Greet guests with a warm welcome, register guests into the computer, and...

  • Front Desk Associate

    4 weeks ago

    San Diego, California, United States Scenthound San Diego, CA Full time

    About the PositionThe Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.Key ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators – average ticket price and rebook ratio – through memberships, services,...

  • Front Desk Associate

    4 weeks ago

    San Francisco, California, United States Equinox Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and energetic Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and...

  • PT Front Desk Associate/ PT Sales Coordinator

    2 weeks ago

    San Diego, United States Wsmanagementinc Full time

    Best Western Plus Hacienda Hotel- Old Town (San Diego) Dual Role: PT Front Desk Associate/On-call and PT Sales Coordinator Requires Outstanding Customer Service and Team Player Attitude! PART TIME FRONT DESK & ON-CALL position, must be open to flexible scheduling. Hotel Experience needed, Excellent Customer Service required, English speaking, Willingness to...

  • PT Front Desk Associate/ PT Sales Coordinator

    2 weeks ago

    San Diego, United States WSManagement Inc Full time

    Best Western Plus Hacienda Hotel- Old Town (San Diego)Dual Role: PT Front Desk Associate/On-call and PT Sales Coordinator Requires Outstanding Customer Service and Team Player Attitude!PART TIME FRONT DESK & ON-CALL position , must be open to flexible scheduling. Hotel Experience needed, Excellent Customer Service required, English speaking, Willingness to...