Help Desk Analyst

1 month ago

Greenville, United States Nordic Global Full time

Make a difference. Be happy. Grow your career.

Position Summary:

The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.


Position Responsibilities:

  • Manage/repair all technology hardware including but not limited to computers, printers, and scanners.
  • Maintain accurate hardware production inventories and spare stock
  • Troubleshooting some software as needed
  • Adheres to all documented processes
  • Travel to off-sites to provide the same level of support as the main campus assignment
  • Assist with project assignments to implement new technologies or hardware
  • Provide on-call and project support as needed
  • Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment


Position Requirements:

  • Demonstrate a deep understanding of the technical environment and its business return.
  • Strong communications; written and oral
  • Have the necessary communication and interpersonal skills to interact with clients at all levels
  • Can keep up to date with technology as it develops and inform their clients of the potential impact.
  • Be self-managing and capable of prioritizing workload based on client requirements.
  • The ability to work under pressure within a team and the ability to multitask are important attributes for this role
  • The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills
  • Maintain a clean and orderly work environment.
  • The candidate will need to be able to take direction from leads and react to downtimes in the environment.
  • Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements.


Education and Experience:

  • Bachelor’s degree in the field of computer science, telecommunications, or information sciences, and 3 years of experience or 6 years of relevant work experience

  • Help Desk Analyst

    4 weeks ago

    Greenville, United States Nordic Global Full time

    Make a difference. Be happy. Grow your career.Position Summary:The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.Position Responsibilities:Manage/repair all technology hardware including...

  • Help Desk Analyst

    1 month ago

    Greenville, United States Nordic Global Full time

    Make a difference. Be happy. Grow your career.Position Summary:The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.Position Responsibilities:Manage/repair all technology hardware including...

  • IT Help Desk

    4 weeks ago

    Greenville, United States Courser Inc Full time

    Who we are PTG is a leading Managed Services Provider (MSP) located in Greenville, SC with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to...

  • Help Desk Representative

    5 days ago

    Greenville, South Carolina, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled Help Desk Representative to join our team at Apex Systems. As a Help Desk Representative, you will be responsible for providing end-user support for mobility and backup for collaboration and workplace services. This includes providing support and advice on mobility subjects, assisting with project deployments for...

  • Help Desk Support Specialist

    1 week ago

    Greenville, South Carolina, United States Sharp Electronics (US) Full time

    Job SummaryWe are seeking a skilled Help Desk Administrator to join our team at Sharp Electronics Corporation. As a Help Desk Administrator, you will be responsible for providing technical support to end-users, investigating and resolving software and hardware problems, and ensuring that our customers receive exceptional service.Key...

  • Help Desk Support Specialist

    2 weeks ago

    Greenville, South Carolina, United States Sharp Electronics (US) Full time

    Job SummaryWe are seeking a skilled Help Desk Administrator to join our team at Sharp Electronics Corporation. As a key member of our IT support team, you will be responsible for providing technical assistance to end-users, troubleshooting software and hardware issues, and ensuring seamless support for our customers.Key ResponsibilitiesInvestigate and...

  • Desk Side Analyst

    3 months ago

    Greenville, United States Nordic Full time

    Make a difference. Be happy. Grow your career. Position Summary: The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware...

  • Desktop Analyst

    3 weeks ago

    Greenville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary Provides reliable, accurate, well-researched and technical knowledge and deploys newly approved devices and resolve issues. Utilizes strong understanding of desktop devices, software, and procedures to advise and assist in the approval and deployment process. Provides support to the IS...

  • Information Technology Help Desk Technician

    1 month ago

    Greenville, United States Flux Technologies Full time

    Flux Technologies  Flux Technologies is a premier tech support company specializing in comprehensive help desk support and software administration services. Our mission is to empower businesses by providing seamless, efficient, and reliable IT support that enhances operational efficiency and security. Dynamic Work Environment: Enjoy a flexible work...

  • Pediatric Front Desk Receptionist

    3 weeks ago

    Greenville, United States Gusto | Sponsor - DE Full time

    **Job Title: Front Desk****Job Type: Full-time****Location: Greenville Pediatric Services, Inc.****Salary Range: $14 to $15 per hour****Job Overview:**Are you passionate about providing excellent customer service and helping children? Greenville Pediatric Services, Inc. is seeking a dedicated individual to join our team as a Front Desk receptionist. In this...

  • Pediatric Front Desk Receptionist

    1 month ago

    Greenville, United States Greenville Pediatric Services, Inc. Full time

    **Job Title: Front Desk****Job Type: Full-time****Location: Greenville Pediatric Services, Inc.****Salary Range: $14 to $15 per hour****Job Overview:**Are you passionate about providing excellent customer service and helping children? Greenville Pediatric Services, Inc. is seeking a dedicated individual to join our team as a Front Desk receptionist. In this...

  • Front Desk Receptionist

    3 weeks ago

    Greenville, North Carolina, United States East Carolina University Full time

    Job Title: Self-Help - Front Desk ReceptionistsEast Carolina University is seeking several office assistants to join our team in the Department of Biology. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to faculty, staff, students, and guests.Key Responsibilities:Greet visitors warmly and professionallyAnswer...

  • Pediatric Front Desk Coordinator

    3 weeks ago

    Greenville, North Carolina, United States Greenville Pediatric Services, Inc. Full time

    Front Desk Receptionist Job DescriptionWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Greenville Pediatric Services, Inc. As a key member of our front office staff, you will be the first point of contact for our patients and their families, providing a warm and welcoming atmosphere in our pediatric clinic.Key...

  • Jr. Help Desk Specialist

    3 weeks ago

    Greenville, United States Apex Systems Full time

    HelpdeskLarge Manufacturing ClientHybrid 4x/week onsite in Greenville, SC12+ month contractOn a W2 basis ONLY (no corp to corp or 1099)Pay: $25-$30hr W2Top Requirements: At least 1 year of deskside/technical call center troubleshooting.Culture - Integrity - Someone has not Job hopped. Looking for the next "Full time employee after contract is over"Microsoft...

  • Jr. Help Desk Specialist

    4 weeks ago

    Greenville, United States Apex Systems Full time

    HelpdeskLarge Manufacturing ClientHybrid 4x/week onsite in Greenville, SC12+ month contractOn a W2 basis ONLY (no corp to corp or 1099)Pay: $25-$30hr W2Top Requirements: At least 1 year of deskside/technical call center troubleshooting.Culture - Integrity - Someone has not Job hopped. Looking for the next "Full time employee after contract is over"Microsoft...

  • Front Desk Supervisor

    2 months ago

    Greenville, United States Hilton Greenville Full time

    DescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...

  • Front Desk Supervisor

    5 months ago

    Greenville, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Supervisor

    5 months ago

    Greenville, United States Hilton Greenville Full time

    DescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...

  • Service Desk Agent

    4 weeks ago

    Greenville, South Carolina, United States Epsilon Full time

    About EpsilonEpsilon is a leading IT services company that provides innovative solutions to federal government and commercial businesses across the United States. With a strong focus on customer satisfaction, we strive to deliver exceptional technical support and account management services.Job SummaryWe are seeking a highly skilled Service Desk Agent I to...

  • Front Desk Supervisor

    5 days ago

    Greenville, United States Crescent Hotels and Resorts Full time

    **Description** _At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!_ _We understand what it takes to be a part of something great. We will encourage you to bring your...