Desk Side Analyst

5 months ago

Greenville, United States Nordic Full time

Make a difference. Be happy. Grow your career.

Position Summary:
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.

Position Responsibilities:

  • Manage/repair all technology hardware including but not limited to computers, printers, and scanners.
  • Maintain accurate hardware production inventories and spare stock
  • Troubleshooting some software as needed
  • Adheres to all documented processes
  • Travel to off-sites to provide the same level of support as the main campus assignment
  • Assist with project assignments to implement new technologies or hardware
  • Provide on-call and project support as needed
  • Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment
Position Requirements:
  • Demonstrate a deep understanding of the technical environment and its business return.
  • Strong communications; written and oral
  • Have the necessary communication and interpersonal skills to interact with clients at all levels
  • Can keep up to date with technology as it develops and inform their clients of the potential impact.
  • Be self-managing and capable of prioritizing workload based on client requirements.
  • The ability to work under pressure within a team and the ability to multitask are important attributes for this role
  • The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills
  • Maintain a clean and orderly work environment.
  • The candidate will need to be able to take direction from leads and react to downtimes in the environment.
  • Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements.
Education and Experience:
  • Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years of experience or 6 years of relevant work experience

  • Medical Claims Analyst

    18 hours ago

    Greenville, South Carolina, United States Internal Medicine and Cardiology, PA Full time

    About the RoleWe are seeking a Medical Claims Analyst to join our team at Internal Medicine and Cardiology, PA. This role offers an estimated salary of $75,000 - $95,000 per year.Key Responsibilities:Review and analyze medical claims for accuracy and completeness.Identify and address unpaid accounts, process payments from ERA, and handle denied claims.Submit...

  • Windows Support Professional

    18 hours ago

    Greenville, South Carolina, United States firstPRO 360 Full time

    About the RoleThis onsite support position offers a unique blend of challenges and rewards, allowing you to develop your skills and expertise in Windows IT support. As the sole IT resource, you will be responsible for handling hardware and software support, adding new users and setting up workstations, providing remote and desk-side service, and more.Key...

  • Technical Expert for Metro Area

    4 days ago

    Greenville, South Carolina, United States firstPRO 360 Full time

    About the RoleIn this onsite support position, you will handle hardware and software support for users, set up new workstations, provide remote and desk-side service, and troubleshoot mobile devices.You will also be responsible for installing, configuring, testing, and supporting Windows updates. A strong understanding of O365 and Azure is preferred but not...

  • Technical Hardware Specialist

    4 days ago

    East Greenville, Pennsylvania, United States F2Onsite Full time

    Job OverviewWe are seeking an experienced IT Support Specialist to join our team at F2OnSite, the fastest growing IT field services company in the United States.F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix.The estimated salary...

  • Hardware Technician Lead

    1 day ago

    East Greenville, Pennsylvania, United States F2Onsite Full time

    Job DetailsSalary: $70,000 - $90,000 per yearWe are seeking an experienced IT support professional to join our team as a Technical Support Specialist. In this role, you will provide on-site technical assistance, train for the first two weeks, and transition to part-time work with backup coverage as needed.Key Responsibilities:Troubleshoot and repair various...

  • Technical Support Professional

    12 hours ago

    East Greenville, Pennsylvania, United States F2Onsite Full time

    Job OverviewSalary: $60,000 - $80,000 per yearF2OnSite is seeking an experienced IT support professional to join our team as a Technical Support Specialist. This role involves providing on-site technical assistance, training for the first two weeks, and transitioning to part-time work with backup coverage as needed.Key Responsibilities:Troubleshoot and...

  • Patient Service Specialist

    5 months ago

    Greenville, United States Select Physical Therapy Full time

    Overview: When patients enter our center in Greenville, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...

  • IT Infrastructure Professional

    1 day ago

    East Greenville, Pennsylvania, United States F2Onsite Full time

    Job OverviewThe IT Infrastructure Professional will be responsible for providing on-site support, responding to change management requests, and performing Install/Move/Add/Change (IMAC) activities efficiently. You will also deliver excellent desk-side support while maintaining professionalism and strong technical skills.

  • Technical Support Specialist

    4 weeks ago

    Greenville, Texas, United States Red Knight Solutions, LLC Full time

    Job OverviewWe are seeking a skilled Desktop Support Specialist to join our team in Greenville, TX.This is a long-term opportunity with potential for career growth. The salary will be $18.50 per hour (W2), and the conversion period typically lasts around 6 months.About UsAt Red Knight Solutions, LLC, we strive to partner with professionals to find the right...

  • High-Tech Server Support Specialist

    3 weeks ago

    Greenville, South Carolina, United States Worldwide TechServices Full time

    Welcome to this exciting opportunity at Worldwide TechServices, a global leader in delivering cutting-edge technology solutions. Our team is dedicated to providing top-notch infrastructure services and professional support to clients worldwide.Job SummaryThis dynamic role involves performing repair tasks on various client products, ranging from basic to...

  • Dental Assistant

    2 months ago

    Greenville, United States Clear Choice USA Full time

    ClearChoice ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective...

  • Account Executive

    7 days ago

    Greenville, United States Centric Business Systems Full time

    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Sales Representative to join our team. UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in...

  • Pbo Project Spec, Ft, Day

    2 weeks ago

    Greenville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference.Job SummaryThe Project Specialist reports to the Patient Accounting-Ambulatory, Manager. This position is responsible for maintaining an efficient process to ensure an optimal patient experience in support of Patient Billing and Prisma Health mission and goals. Keeps PB Provider Practices and PBO...