IT Helpdesk Technician

3 weeks ago


Fort Worth, United States System Soft Technologies Full time

We're seeking a Contractor to join our team and deliver exceptional assistance over the phone. Your role will involve supporting users with Windows 2010/2011, Office 365, Adobe products, Cisco phones, WebEx, and handling Basic Active Directory account management. Familiarity with ITIL Incident and Service Request processes is a plus.


Experience and qualifications we're looking for:

  • Hold certifications such as A+ or HDI Support Center Analyst (or equivalent).
  • Bring at least two years of experience offering technical support in a Windows 10/Office 365 enterprise environment.


If you're ready to bring your expertise to our team and make a real difference in user experience, we'd love to hear from you


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