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Commercial Lines Account Manager

2 months ago

Melbourne, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.


It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Commercial Lines Account Manager to join our growing team on the Central Coast in Florida. This is a hybrid opportunity where teammates have the option to work out of either our Melbourne or Vero Beach office.


The Commercial Lines Account Manager provides commercial lines support in maintaining, expanding, and servicing assigned accounts.


Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.


Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.


General Responsibilities

  • Process daily mail, including faxes and e-mail, for assigned accounts
  • Answer and process all telephone requests for assigned accounts
  • Enter all required data into system to maintain current file data on all assigned accounts
  • Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers
  • Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations
  • Validate coverages and ratings policies, endorsements, audits, cancellations, etc.
  • Maintain suspense or follow-up system for correspondence/requests
  • Process premium finance agreements as needed
  • Prepare billings and/or invoices on a timely basis
  • Advise accounting of the appropriate posting of moneys received on assigned accounts
  • Assist in the collection of premiums and audits
  • Provide back-up to other Account Managers as assigned
  • Maintain expiration records
  • Develop and maintain working relationship with the various company marketing representatives and underwriters
  • Maintain favorable relationship with clients, producers, and employees
  • Develop and maintain strong technical knowledge of commercial lines coverages and rating
  • Perform clerical functions including, but not limited to submitting and sending faxes, proofreading, and photocopying documents
  • Other duties may be assigned.


Required Qualifications

  • High school diploma
  • Proficient with MS Office Suite
  • 7-10 years of service experience in the insurance industry
  • Florida 220 license


Preferred Qualifications

  • Associate or Bachelor's degree
  • Industry software experience


What We Offer

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement and Student Loan Repayment Assistance
  • Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.