Inside Sales Representative for Building Materials
1 week ago
Inside Sales Representative
We are seeking an enthusiastic and detail-oriented Inside Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service, processing orders, and offering product knowledge to our clients. As a key player in our business, you will develop expertise in our product lines and work closely with pro-desks at lumber yards and building supply companies. We are a wholesale distributor and do not sell directly to the public.
Job Responsibilities:
- Manage incoming calls, process orders, and provide quotes quickly and accurately.
- Troubleshoot and resolve customer inquiries in a professional and timely manner.
- Stay informed about our products and services to provide knowledgeable support.
- Drive new business by cross-selling, up-selling, and promoting various sales campaigns.
- Collaborate with the Outside Sales Team and internal departments to ensure 100% customer satisfaction.
Job Qualifications:
- Experience in customer service or a call center environment.
- Strong computer skills (MS Office, Word, Excel, Outlook).
- Excellent verbal and written communication skills, with a professional phone demeanor.
- High attention to detail and ability to handle multiple tasks simultaneously.
- Team player who is self-motivated and works well across departments.
- Good math skills for accurate quote calculations.
- Associate’s Degree in Business or related field, or at least 2 years of progressive customer service experience.
- Prior experience in the building materials industry is a plus, but not required—training is provided.
- Background in logistics or supply chain is a plus.
- Bilingual skills are a plus.
Benefits:
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Group Term Life and AD&D Insurance
- 401(K) plan with company match
- Paid company holidays and Paid Time Off (PTO)
If you’re passionate about delivering excellent customer service and growing in a dynamic wholesale environment, we’d love to hear from you
Visit mrslumber.com
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