Inside Sales Representative for Building Materials

1 week ago


Irvington, United States Manufacturers Reserve Supply Inc. Full time

Inside Sales Representative

We are seeking an enthusiastic and detail-oriented Inside Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service, processing orders, and offering product knowledge to our clients. As a key player in our business, you will develop expertise in our product lines and work closely with pro-desks at lumber yards and building supply companies. We are a wholesale distributor and do not sell directly to the public.


Job Responsibilities:

  • Manage incoming calls, process orders, and provide quotes quickly and accurately.
  • Troubleshoot and resolve customer inquiries in a professional and timely manner.
  • Stay informed about our products and services to provide knowledgeable support.
  • Drive new business by cross-selling, up-selling, and promoting various sales campaigns.
  • Collaborate with the Outside Sales Team and internal departments to ensure 100% customer satisfaction.


Job Qualifications:

  • Experience in customer service or a call center environment.
  • Strong computer skills (MS Office, Word, Excel, Outlook).
  • Excellent verbal and written communication skills, with a professional phone demeanor.
  • High attention to detail and ability to handle multiple tasks simultaneously.
  • Team player who is self-motivated and works well across departments.
  • Good math skills for accurate quote calculations.
  • Associate’s Degree in Business or related field, or at least 2 years of progressive customer service experience.
  • Prior experience in the building materials industry is a plus, but not required—training is provided.
  • Background in logistics or supply chain is a plus.
  • Bilingual skills are a plus.


Benefits:

  • Medical, dental, and vision insurance
  • Flexible Spending Account (FSA)
  • Group Term Life and AD&D Insurance
  • 401(K) plan with company match
  • Paid company holidays and Paid Time Off (PTO)


If you’re passionate about delivering excellent customer service and growing in a dynamic wholesale environment, we’d love to hear from you


Visit mrslumber.com



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