Help Desk Technician

6 days ago


Bellevue, United States Robert Half Full time

Robert Half Technology is seeking a skilled and customer-focused Help Desk Support Specialist to support a client in the real estate industry. The ideal candidate will have at least 2+ years of experience in a help desk environment, a strong understanding of Windows OS, and a commitment to delivering exceptional customer service.


Location: 100% onsite in Bellevue, Washington

Duration: 6-month contract-to-hire

Schedule: Monday-Friday (8-5pm)


Key Responsibilities:

This role primarily involves supporting phone lines, providing end-user support, and resolving technical issues. The Help Desk Support Specialist will also be responsible for following scripts for imaging tasks, performing password resets within Active Directory, and troubleshooting various Microsoft products.


Phone and End-User Support:

  • Provide timely and effective support for incoming calls and help desk tickets.
  • Resolve technical issues related to software, hardware, and mobile devices.
  • Escalate unresolved issues to appropriate teams when necessary.

Technical Troubleshooting:

  • Diagnose and resolve problems with Microsoft products, including Office 365, Visio, and MS Teams.
  • Perform password resets and account management within Active Directory.
  • Assist with imaging tasks.

Customer Service:

  • Deliver excellent customer service to both non-technical and technical users.
  • Clearly communicate solutions and provide guidance to end-users in a professional manner.
  • Adapt to shifting priorities and maintain flexibility in a fast-paced environment.


Qualifications:

Must-Haves:

  • 2+ years of experience in a Help Desk or IT Support roles.
  • Strong understanding of Windows OS.
  • Excellent customer service skills.
  • Experience with ticketing systems.
  • Relevant IT certifications.
  • Knowledge of Active Directory management.

Soft Skills:

  • Ability to communicate effectively with both non-technical and technical users.
  • Strong organizational skills with the ability to prioritize and shift tasks as needed.
  • Commitment to safety and proper handling of equipment.

The pay range for this position is $25/hour to $30/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.



  • Bellevue, United States NerdsToGo Inc Full time

    Benefits: Weekly Pay Bonus based on performance Dental insurance Free food & snacks Health insurance Paid time off Training & development Vision insurance "Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke Who we are: NerdsToGo is a rapidly growing technology-based service company with a mission to provide the finest...

  • Help Desk Analyst I

    6 days ago


    Bellevue, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half Technology is seeking a skilled and customer-focused Help Desk Support Specialist to support a client in the real estate industry. The ideal candidate will have at least 2+ years of experience in a help desk environment, a strong understanding of Windows OS, and a commitment to delivering exceptional customer...


  • Bellevue, Washington, United States Overlake Medical Center Full time

    We're seeking a highly skilled Help Desk Specialist to join our team at Overlake Medical Center.About the RoleThis is an exciting opportunity to work in a dynamic environment where you'll be the main point of contact between customers and our IT department. As a Help Desk Specialist, you will be responsible for handling inbound and outbound calls,...

  • IT Help Desk Support

    2 months ago


    Bellevue, United States K2 Staffing, LLC Full time

    Summary Our client is a leading IT Solutions Company located in Bellevue, WA and they are in need of a Help Desk Support Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs....

  • Help Desk Analyst II

    1 month ago


    Bellevue, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half Technology is seeking an experienced IT Support Specialist II to support a client in the videogame industry. The ideal candidate has a strong technical background with a customer-focused approach, adept at resolving issues in a timely manner while maintaining excellent communication skills.Duration: 6-month contract...

  • ITUS - IT Technician 1

    6 months ago


    Bellevue, United States Innova Solutions Full time

    Innova Solutions is immediately hiring for an IT Technician.Position type: Full-Time, ContractDuration: 12 MonthLocation: Bellevue, WA (Hybrid)As an IT Technician, you will: Provide prompt and accurate technical support, ensuring a high level of customer satisfaction and adherence to Service Level Agreements (SLAs). Major Job Duties: Perform desk-side...


  • Bellevue, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • IT Technician I

    2 months ago


    Bellevue, United States Hopelink Full time

    Title: IT Technician ILocation: Bellevue WA (Travel locally to other Hopelink Sites)Work schedule: Full Time 40 hours per week, Monday – Friday onsite with core daytime business hours.Who we are: Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families,...

  • IT Technician I

    2 months ago


    Bellevue, United States Hopelink Full time

    Title: IT Technician I Location: Bellevue WA (Travel locally to other Hopelink Sites) Work schedule: Full Time 40 hours per week, Monday - Friday onsite with core daytime business hours. Who we are: Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families,...

  • Veterinary Technician

    5 hours ago


    Bellevue, United States Disability Solutions Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We...

  • Ophthalmic Technician

    2 months ago


    Bellevue, United States SharpeVision Full time

    Job DescriptionJob DescriptionAbout SharpeVision:Be part of the change. Join SharpeVision and work with a national leader in refractive surgery bringing clear, unencumbered sight to people from around the world. We are modern, transformative vision-correction boutiques located in Seattle, Chicago and Austin. Our goal is to help our patients realize their...

  • Tooling Technician

    3 weeks ago


    Bellevue, United States Aerotek Full time

    Job DescriptionJob DescriptionJob Title: Tooling Technician - UP TO $34/HR!Job DescriptionThe Tooling Technician will be responsible for inspecting, maintaining, and repairing tools and equipment to ensure they are in optimal working condition. The role involves setting up tools for production runs, diagnosing and resolving issues, and modifying or...


  • Bellevue, Washington, United States Optum Full time

    About the RoleWe are seeking a skilled Pharmacy Technician to join our team at Optum, a global organization that delivers care and improves health outcomes. As a Pharmacy Technician, you will play a vital role in retrieving medication from stock, counting and packaging orders for pharmacist review, maintaining workstations with adequate supplies, removing...


  • Bellevue, United States ANPF Acquisition Corp. Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...


  • Bellevue, Washington, United States Uniti Med Full time

    Uniti Med is seeking a skilled Electrophysiology Technician to join their team for a 13-week assignment in Bellevue, Washington. This travel job offers a unique opportunity to work in a dynamic environment and contribute to the success of the company.About Uniti MedAt Uniti Med, we meticulously match our employees with the best possible job opportunities to...


  • Bellevue, Ohio, United States Trilogy Health Services Full time

    As an Environmental Services Technician at Trilogy Health Services, you will have the opportunity to make a real difference in the lives of our residents and their families. We are seeking a skilled and detail-oriented individual to join our team and help us maintain the highest standards of cleanliness and sanitation. **Key Responsibilities:**- Perform...


  • Bellevue, Washington, United States Fusion Medical Staffing-Cath Lab Full time

    Fusion Medical Staffing-Cath Lab is seeking an Electrophysiology Technician for a travel opportunity in the Pacific Northwest. This position offers a unique blend of adventure and professional growth, allowing you to explore new cities while developing your skills in a dynamic healthcare environment.**Job Overview**Travel Electrophysiology Technician (EP...


  • Bellevue, United States Aerotek Full time

    Job DescriptionJob DescriptionMaintenance TechnicianJob DescriptionWe are seeking a skilled Maintenance Technician to join our team. This role involves a balance of mechanical and electrical maintenance tasks, ensuring the smooth operation of our equipment and facilities. The ideal candidate will have experience in troubleshooting, preventative maintenance,...

  • Process Technician

    3 weeks ago


    Bellevue, United States Aerotek Full time

    Job DescriptionJob DescriptionJob Title: Process Technician - ALL SHIFTS - UP TO $27/HR!Job DescriptionThe Mold Technician will be responsible for ensuring the efficient operation of the molding process, including verifying production schedules, maintaining process parameters, and completing mold changes in a timely manner.ResponsibilitiesCheck with previous...


  • Bellevue, United States Aerotek Full time

    Job DescriptionJob DescriptionMaintenance TechnicianJob DescriptionWe are seeking a skilled Maintenance Technician to join our team. This role involves a balance of mechanical and electrical maintenance tasks, ensuring the smooth operation of our equipment and facilities. The ideal candidate will have experience in troubleshooting, preventative maintenance,...