Rental Operations Representative

4 days ago

Woodbridge, United States Plymouth Rock Assurance Full time

This is an exciting opportunity to join the Rental Operations Team in Plymouth Rock Assurance's Independent Agent Channel. Our well-established Rental Operations Team centralizes all rental needs for 1st and 3rd party auto claims. The Rental Operations Representative is responsible for creating and managing all aspects of our rental reservations in accordance with State requirements. We offer robust training and growth opportunities aimed at helping you build a long-term career with Plymouth Rock Assurance.


This is a Hybrid position. Our office schedule is 4 days per week in-office and 1 day per week remote. This position must work onsite in either our Woodbridge, NJ or Parsippany, NJ office.


Perks:

  • Office Schedule
  • 4 weeks paid time off + 9 paid national holidays per calendar year
  • Robust wellness & health and fitness reimbursement programs
  • Yearly 401(k) bonus
  • Tuition reimbursement
  • Auto and home insurance discounts
  • Volunteer opportunities
  • 2:1 Matching charity donation program
  • Company-paid life and disability insurance plans
  • Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plans

Qualifications and Education:

  • A friendly, customer service focused orientation.
  • Excellent communication, organization and interpersonal skills.
  • Excellent interpersonal skills and the ability to work both independently and with others.
  • Ability to handle multiple tasks simultaneously.
  • Ability to handle a high volume of in-bound and out-bound calls within time standards while maintaining a professional demeanor.
  • An Associates or Bachelor’s degree preferred; or two to three years related Personal Lines experience and/or training; or equivalent combination of education and experience.

Essential Functions and Responsibilities:

  • Read and interpret insurance policies, State Regulations, and damage appraisal estimates to determine appropriate rental coverage and timelines
  • Must possess excellent customer service skills; will have direct interactions with vehicle owners, repair vendors, agents, etc.
  • Demonstrate high energy and motivation to follow up and take ownership.
  • Manage and update appropriate systems such as ClaimsPro, Enterprise’s ARMs system, Hertz’s Rental system, etc.
  • Adheres to privacy guidelines, law, and regulations pertaining to claims handling.
  • Required to obtain needed licenses within the first 90 days.
  • Other duties as assigned.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

  • Store Operations Manager

    1 week ago

    Woodbridge, Connecticut, United States Extra Space Storage Full time

    About Extra Space StorageAs a leading self-storage company in the United States, we are committed to providing exceptional customer service and a positive work environment. Our team is dedicated to helping people and businesses succeed by offering reliable storage solutions.Salary and BenefitsWe offer a competitive salary of approximately $45,000 - $55,000...

  • Customer Service Representative

    2 days ago

    Woodbridge, New Jersey, United States Dave & Buster Full time

    **About Dave & Buster's**We're a leading entertainment destination for adults and kids alike, offering an immersive dining experience with high-energy games and state-of-the-art technology. We're looking for talented individuals to join our team as Front Desk/Hosts!**Job Summary:**As a Front Desk/Host at Dave & Buster's, you'll create positive and welcoming...

  • Inside Sales Representative

    4 weeks ago

    Woodbridge Township, United States PeopleShare Full time

    Currently hiring for a Inside Sales Representative with a top insurance company in the Woodbridge, NJ area!Schedule: Monday- Friday 11am-7:15pm and 1 Saturday shift a month from 10am-3pm.Pay: $50k base (24/hr) + Commission (uncapped)Temp to Hire! Job Responsibilities for Inside Sales Representative: Handle generated calls in an effort to quote and sell...

  • Customer Service Center Opening

    6 months ago

    Woodbridge, United States Self Storage Plus Full time

    Self Storage Plus's Customer Service Center has an exciting part-time opportunity as a Sales Representative located in Woodbridge, Virginia. This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success. Key Requirements Service Orientation: Proactively...

  • Customer Service Representative

    6 days ago

    Woodbridge, Connecticut, United States WELLS FARGO BANK Full time

    About This RoleWells Fargo is seeking a motivated Customer Service Representative to join our Consumer, Small & Business Banking division in Woodbridge. As a key member of our National Branch Network team, you will play a vital role in providing exceptional customer experiences and helping residents, employees, and local businesses thrive.We value diversity,...

  • Customer Service Representative

    7 days ago

    Woodbridge, United States Compass Group USA Inc Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a knack for multitasking?We are seeking a highly motivated and organized Customer Service Representative to join our team at Chartwells K12. As a key member of our operations team, you will be responsible for ensuring that our customers receive the...

  • Member Services Representative

    1 week ago

    Woodbridge, United States Planet Fitness Inc. Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. High Growth and Opportunity Environment * Planet Fitness is a world wide organization with over 2100 gym locations * Looking for talented...

  • Member Services Representative

    6 months ago

    Woodbridge, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. High Growth and Opportunity Environment Planet Fitness is a world wide organization with over 2100 gym locations Looking for talented team...

  • High-Performance Outside Sales Representative

    7 days ago

    Woodbridge, Virginia, United States Global Staffing Service's Full time

    Company OverviewGlobal Staffing Service's is a family-owned and operated distributor with over 100 years of experience serving the Washington DC metro area. We pride ourselves on our exceptional customer service, quick decision-making, and ability to deliver results quickly and efficiently.Job SummaryWe are seeking an energetic and motivated Outside Sales...

  • Creative Hair Artist Wanted

    2 days ago

    Woodbridge, Connecticut, United States Progressions Salon Full time

    Job DescriptionWe are a contemporary hair salon offering paid and unpaid time off so you may enjoy time doing what you love outside of the salon and return feeling refreshed.We provide hair replacement services for those with medical and hereditary hair loss conditions. We will train you to provide these services, which is an emotionally rewarding part of...

  • Call Center Representative

    4 months ago

    Woodbridge Township, United States PeopleShare Full time

    Come work in an engaging, dynamic environment in a growing insurance company that offers growth and stability! Job Details for a Call Center Representative: The Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as their shift will fall somewhere between that range. There is also a rotational...

  • Bowling and Events Manager

    4 months ago

    Woodbridge, United States Round1 Full time $19 - $20

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!The Bowling Manager is responsible for the sales, profits, staffing, image and operation of the bowling department which entails rentals and parties. Manager will be...

  • CDL Operator

    6 months ago

    Woodbridge Township, United States Evergreen North America Full time

    Description Evergreen North America is a leading provider of environmental and industrial cleaning solutions to the downstream and midstream energy sectors. We are leaders in each of our respective service lines, including Vapor Control, Chemical Cleaning, Tank Cleaning, Water Treatment, Vacuum Services, Hydroblasting, Hydroexcavation, and Industrial...

  • Patient Representative

    2 months ago

    Woodbridge, United States Excelsia Injury Care Full time

    About UsAt Excelsia Injury Care) we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, and Pennsylvania which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.The healthcare companies we manage and service offer an extensive slate of office-based...

  • Sales Associate Representative

    2 days ago

    Woodbridge, New Jersey, United States Walmart Full time

    About WalmartAt Walmart, we are committed to helping people save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. As a Sales Associate at Walmart, you will be part of a diverse and dynamic team where your skills and ideas will help us achieve our goal of being the best retailer for...

  • Call Center

    6 months ago

    Woodbridge, United States PeopleShare Inc Full time

    Recent graduate? or looking for a place to retire. Come work in an engaging, dynamic environment in a growing insurance company that offers growth and stability! Job Details for a Customer Care Rep The Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as their shift will fall somewhere between...

  • Call Center

    4 weeks ago

    woodbridge, United States PeopleShare Inc Full time

    Recent graduate? or looking for a place to retire. Come work in an engaging, dynamic environment in a growing insurance company that offers growth and stability! Job Details for a Customer Care RepThe Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as their shift will fall somewhere between...

  • Call Center

    4 months ago

    Woodbridge, United States PeopleShare Inc Full time

    Recent graduate? or looking for a place to retire. Come work in an engaging, dynamic environment in a growing insurance company that offers growth and stability! Job Details for a Customer Care Rep The Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as their shift will fall somewhere between...

  • Executive Director

    6 days ago

    Woodbridge, United States Brookdale Full time

    Overview WHY Brookdale- Our culture of compassionate and caring extends to everyone, our associates, our residents and their families. Our cornerstones of passion, courage, partnership, and trust drive everything we do. Full Time Medical Plans Start As Low As $16.44 for an Individual and $217.26 for a Family per pay period! Must have VA assisted living...

  • Banking Specialist

    6 days ago

    Woodbridge, Virginia, United States WELLS FARGO BANK Full time

    About Wells FargoWe believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company values diversity, equity, and inclusion in the workplace.Job OverviewThis role offers an opportunity to work in our Consumer, Small & Business Banking division as a part of our National...