Quality Assurance Engineer

2 months ago


Pendergrass, United States Toyota Industries Group TACG-TICA Full time

Company Information:

Toyota Industries Compressor Parts America, Co. (TICA) was established in 2012 to expand Toyota Industries Corporation’s (TICO’s) production capacity for variable displacement type compressors in North America. TICA is a 6,000 square foot facility which is physically connected to TACG, its primary customer. TICO is a leading global manufacturer of automobile parts and assemblies, material handling equipment, and provider of logistics solutions.


TICA is based in Pendergrass, Georgia. This position is on-site at TICA 500 Valentine industrial Parkway, Pendergrass GA 30567.


Department Purpose:

Quality Assurance involves creating processes, protocols, and procedures designed to monitor, test, and inspect manufacturing processes. The goal is to ensure that production meets the specified requirements for each unit produced every time.


Position Purpose:

Utilize QA principles to ensure manufactured products meet customer requirements and operational availability targets are met.

Essential Duties & Responsibilities:

  • Ensure products are produced to meet or exceed customer quality expectations.
  • Support new product launches and customer audits by leading projects and PPAP/APQP activities.
  • Perform root cause analysis and develop effective countermeasures.
  • Collect and analyze data to eliminate redundant or unnecessary processes and improve existing processes (minimize scrap and rework).
  • Monitor and improve supplier quality performance.
  • Implement and maintain visual management methods via Control Boards, Operation Manuals, and other visual methods.
  • Promote continuous Kaizen to constantly reduce manufacturing cost.
  • Follow the 5S program as it applies to the Quality Assurance department.
  • Ensure all quality and procedure related documentation is kept current and controlled.
  • Monitor and Support SPC Program.
  • Ensure process compliance to ISO requirements.
  • Plan and Coordinate Layered Process Audits and follow up on findings.
  • Coordinate any changes related to quality through the Change Management Process.
  • Perform process improvement projects to improve plant processes.
  • Lead the investigation and quick closure of customer complaints and warranty concerns.
  • Ensure effective countermeasures are established to eliminate the potential of a repeat QFN.
  • Perform supplier audits as required.
  • Daily and monthly reporting of quality metrics and current QA activities.
  • Ensure Assigned G&O’s are being met.
  • Perform other duties as necessary.


Qualifications, Education, Experience, & Abilities:

  • Four (4) year college degree in Mechanical Engineering or related field preferred.
  • 5-7 years working experience with the ability to read drawings, monitor SPC, design of experiment, Gage R&R, and sampling techniques.
  • Knowledge of quality systems including ISO9001, IATF16949 and TS16949.
  • Advanced proficiency in process analysis, customer claim analysis and defect inspection.
  • Understanding of PFMEA, Control Plans, PPAP, and root cause analysis.
  • Ability to speak publicly and to make presentations to management with authority and confidence.
  • Proficient in written and spoken English.
  • Ability to work in a fast paced, multi-cultural, team oriented environment.
  • Advanced Microsoft Excel, Word, Power Point, Outlook & Access.


Physical Requirements

  • The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.
  • The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move at least 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
  • Ability to work in a constant state of alertness and safe manner.



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