Bilingual Benefit Analyst

3 weeks ago

Dallas, United States Pollo Campero Full time

Summary:

The Bilingual (Spanish/English) Benefit Analyst plays a key role in overseeing and managing all aspects of workers' compensation claims, FMLA administration, and leave of absence requests within the organization. This role involves coordinating with insurance carriers, employees, and managers to ensure compliance with company policies and legal requirements. The specialist serves as a subject matter expert, providing guidance and support to employees and managers, maintaining accurate records, and staying abreast of relevant laws and regulations. Strong communication, analytical, and organizational skills are essential for success in this role.


Key Responsibilities

  • Administer and manage employee benefits programs, including health insurance enrollments process (meetings, translations, distributing communications and discrepancies) to grant access to eligible employees and ensure accuracy of premiums.
  • Administering workers' compensation claims, including filing, tracking, and coordinating with insurance carriers and injured employees.
  • Managing the FMLA process, including eligibility determinations, documentation review, and coordination with managers and employees.
  • Overseeing leave of absence requests, including processing requests, ensuring compliance with company policies and legal requirements, and providing guidance to employees.
  • Serving as a subject matter expert on workers' compensation, FMLA, and LOA policies and procedures, providing guidance and training to managers and employees as needed.
  • Collaborating with internal departments, such as legal, payroll, and finance, to ensure accurate and timely processing of benefits-related matters.
  • Maintaining accurate records and documentation related to workers' compensation, FMLA, and LOA cases.
  • Staying up-to-date on relevant laws, regulations, and best practices related to workers' compensation, FMLA, and LOA administration.
  • Providing support and assistance to employees and managers with benefits-related inquiries and issues.
  • Participating in special projects and initiatives related to benefits administration and employee well-being as needed.
  • Assist with HR Projects as needed.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Previous experience in HR, with a focus on benefits administration, workers' compensation, FMLA, or LOA.
  • In-depth knowledge of workers' compensation laws and regulations, FMLA guidelines, and leave of absence policies.
  • Strong understanding of HRIS (Human Resources Information Systems) and other relevant software used for benefits administration and record-keeping. Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to employees and managers.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.
  • Bilingual in Spanish is a required.

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