Bilingual Medical Scheduler
3 weeks ago
Momentum Spine and Joint is an outpatient clinical network serving the DFW metroplex. Our compassionate teams focus on delivering comprehensive care to our patients with a personalized approach. The Momentum team is committed to creating an environment that is value-focused and highlights the differences and diversity of our team as our strength. The only thing missing from our team is YOU
Momentum Spine and Joint is looking for a full-time, bilingual Medical Scheduler in North Dallas, Texas The scheduler would be responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.
ESSENTIAL FUNCTIONS:
- Communicates with all appropriate parties regarding patient and procedure
- Follows-up and ensures all documentation is obtained
- Verifies if all authorizations have been obtained prior to scheduling procedures
- Schedules and/or reschedules patient follow-ups and procedures
- Coordinates transportation for our procedure patients, if needed
- Inform and provide patient with necessary information and instructions prior to procedure date
- Follows-up on all Canceled or No-Show Patients
- Check-out patients
- Sends prescriptions to pharmacy via fax or e-mail
- Move patients through appointments as scheduled
- Answer telephone and deal with inquiries
- Update patients' information into database
- Able to travel between various locations if needed
- Flexible scheduling may be required to meet company needs
- Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
- Strong attention to detail: being careful about detail and thorough in completing work tasks
- Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
- Exceptional customer service and phone etiquette
- Ability to communicate professionally with patients
- Bilingual; fluent in English and Spanish
EDUCATION AND EXPERIENCE:
- High School diploma; some college preferred
- Minimum 1-2 years in medical office scheduling setting
BENEFITS OFFERED:
- 3 Medical Plans
- 2 Dental Plans
- 1 Vision Plan
- Employee Assistance Program
- Short and Long-Term Disability Insurance
- Basic and Voluntary Life with AD&D Plan
- 401(k) with a 2-year vesting
- PTO + Holidays
Please visit our website for more information:
momentumspine.com
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Job Posted by ApplicantPro
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