Evaluation Manager

Grail Family Services Overview

Grail Family Services (GFS) partners with families, schools and communities to promote children’s success and well-being. We operate in a community where more than 50% of the children in local schools are not reading at grade level. At our Early care and education program, we strive to inspire a lifelong commitment to learning and to foster the intellectual, creative, social, emotional, and physical growth of all of our students. We believe that strong partnerships with parents are the key to success. We support children’s learning and development through innovative programs and partnerships that promote active learning and family engagement such as our Family Math Program, implemented in partnership with Stanford University’s DREME Network and our Building Blocks of ParentingTM (BBP) App implemented in partnership with Santa Clara County Office of Education Head Start Program and FIRST 5 Santa Clara County. For more information, please see our website at www.gfsfamilyservices.org

Si Se Puede Collective Overview

The SSPC comprises five anchor organizations in the Mayfair neighborhood of East San José – Amigos de Guadalupe, Grail Family Services, the School of Arts and Culture at MHP, SOMOS Mayfair, and Veggielution. The SSPC formalizes the shared commitment of these organizations to serve low-income families living in the Mayfair community. By coordinating the work of these organizations, the SSPC aims to produce a much greater positive impact in the community than any one organization can do alone. The vision of the SSPC is for a Mayfair community that is rooted and thriving, where resilient families have confidence in their gifts, choices and dreams. The mission of the SSPC is to leverage the collective’s creativity, services and advocacy to create opportunities and access to basic needs, education, literacy, and community engagement. The individual organizations of the SSPC are committed to the following impact strategies to achieve its vision and mission:

●                Promote a shared vision and sense of belonging that honors the artistic and cultural identity of Mayfair and empowers the community

●                Promote quality learning for all children with a focus on student success

●                Ensure youth are culturally competent to navigate and experience the broader world

●                Provide culturally competent, impactful and coordinated services and resource referrals to meet the needs of families

●                Promote community-led advocacy and organizing efforts for policy and systems change

●                Promote smart development without displacement in the Mayfair community

Position Summary:

The Evaluation manager will lead the evaluation efforts of Grail Family Services, ensuring that programs, projects and policies are assessed effectively to inform decision-making and enhance organizational effectiveness.

Responsibilities:

●      Design and implement comprehensive evaluation strategies to assess the effectiveness, efficiency and impact of various programs, projects and initiatives within the organization.

●      Oversee the planning, execution, and management of evaluation projects, including defining objectives, selecting methodologies, collecting and analyzing data, and reporting findings.

●      Work closely with program managers, department heads and other stakeholders to understand evaluation needs, establish evaluation criteria, and communicate evaluation finds effectively.

●      In addition the Evaluation Manager will lead the evaluation efforts of the SSPC in partnership with the initiative manager and all agencies evaluation leads

●      Develop agency’s theory of change and evaluation workplan for GFS and the SSPC evaluation efforts

●      Ensure that evaluation methodologies adhere to best practices and standards, including randomized control trials, quasi-experimental designs, mixed-method approaches, and utilization-focused evaluation techniques.

●      Oversee the collection, management, and analysis of quantitative data, utilizing statistical tools, survey instruments, interviews, focus groups and other data collection methods as appropriate.

●      Prepare comprehensive evaluation reports and presentations for internal and external stakeholders highlighting key findings, conclusions, and recommendations for program improvement and decision-making.

●      Develop and implement systems to monitor ongoing program performance and outcomes, identifying trends, challenges, and opportunities for improvement.

●      Provide training, guidance, and technical assistance to staff members involved in evaluation activities, building organizational capacity in monitoring and evaluation.

●      Keep abreast of developments in the field of program evaluation, including emerging methodologies, tools, and technologies, and incorporate best practices into evaluation processes.

●      Ensure the quality and integrity of evaluation processes and products, including adherence to ethical standards, data confidentiality, and accuracy in reporting.

●      Salesforce Management

●      Actively participate in the strategic planning process and implementation

●      Provides professional development for Staff

●      Collaborates with Research institutions in the development and implementation of evaluation efforts

Required Qualifications:

·       Minimum of Master’s degree in a relevant field such as evaluation, social sciences, public policy, or related discipline

·       Proven experience in designing and conducting evaluation of programs or policies, preferably in a nonprofit, government, or research organization.

·       Strong quantitative and qualitative research skills, including proficiency in statistical analysis software and quantitative analysis tools.

·       Excellent communication skills, with the ability to distill complex findings into clear and actionable insights for diverse audiences.

·       Demonstrated leadership and project management abilities, including experience overseeing evaluation teams and managing multiple projects simultaneously.

·       Knowledge of relevant evaluation frameworks, methodologies, and standards.

·       Commitment to equity, diversity, and inclusion, with the ability to apply culturally responsive and equitable evaluation practices.

·       Bilingual, English/Spanish preferred

Compensation and Benefits

●      Full time, exempt position must be willing to work some evenings and/or weekends

●      Salary: $100,000 to $110,000 per year, depending on qualifications and experience.

●      Full-time schedule (about 40-hours/week); with some evenings and/or weekend hours required.

●      Medical, vision and dental insurance, valued at over $6,000 per year, no employee shared cost.

●      First year: 10 vacation days and 11 paid holidays with accrual based on 40 hrs. per week

●      Generous sick leave policy: 8 hours per month with accrual based on 40 hrs. per week

●      Eligible for 2 floating holidays per year after satisfying eligibility requirements

●      401(k) Retirement Plan, with 5% employer match contribution

●      This position reports to the Senior Director of Programs

●      Childcare Assistance available after 90 days of employment, pending eligibility and availability.