Management Analyst

2 weeks ago

San Jose, United States County of Santa Clara Full time

Under general supervision, to conduct a wide variety of administrative, analytical, and staff studies and/or projects for assigned departmental activities; analyzes programmatic practices and procedures and makes recommendations for organizational, operational, policy, and procedural improvements in support of the management functions, practices and services or the implementation of program objectives.

NOTE: Candidates who meet the employment standards will be invited to take a written examination administered on-site. Written exams are tentatively scheduled for the week of June 22, 2024.

Qualifying candidates will be notified via email with instructions for taking the examination.

Conducts systems and analytical studies on organization, procedures, budgetary requirements, human resources management and other related management functions;

Performs cost studies, conducts surveys, and conducts feasibility studies by collecting, tabulating and analyzing a wide variety of data using appropriate statistical methods to determine trends, cycles, and underlying factors;

Gathers data and analyzes information, and prepares reports outlining methodology, analysis recommendations related to administrative, fiscal, organizational, human resources and management issues;

Interviews and consults with departmental officials and employees, representatives from other organizations and groups, and the general public to give and/or secure necessary information;

Analyzes programmatic practices and procedures and makes recommendations for organizational, operational, policy, and procedural improvements;

Conducts needs analysis, feasibility studies, and evaluations for assigned projects and programs;

Develops, summarizes, and maintains administrative and fiscal records;

Develops and analyzes quantitative data for management control and evaluation purposes;

Prepares and presents a variety of budgetary, informational and statistical reports which may include recommendations in written, graphic and oral presentations;

Makes verbal presentations of study findings/recommendations to department and County management, boards and commissions;

Acts as departmental resource in the area of expertise;

Negotiates and monitors contracts; ensures compliance with contract provisions; coordinates with service providers in the delivery of contract requirements;

Prepares and participates in RFP process, writes grant proposals, reports, program documentation, policies, procedures and other written materials;

Manages projects and develops study project plans, may conduct or assist in conducting studies requiring inter-departmental coordination; effectively recommends study parameters and determines appropriate methodology and sources of information for assigned studies/projects;

Uses a variety of information applications and databases to collect, analyze and prepare reports;

May train and guide lower level staff;

May be assigned as a Disaster Service Worker, as required;

Performs other related duties as required. Sufficient education, training and experience that demonstrates the ability to perform the above typical tasks, and possession of the following knowledge and abilities.

Training and Experience Note:

The required knowledge and abilities are acquired through training and experience equivalent to the possession of a Bachelor's degree.

Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; AND Two (2) years of experience performing analytical, administrative, lead, supervisory or management duties, which include interpreting rules and regulations, gathering and analyzing data and formulating recommendations, and report writing.

Possession of a Master's degree may substitute for one (1) year of the required experience.

Special Requirements:

Possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County Driver's Authorization.

Some positions may require Live Scan screening as part of the background check process. Knowledge of:

Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies and procedures;

Reason logically and creatively and utilize a variety of analytical techniques to resolve complex and specialized managerial problems;

Methods of research and report preparation, writing and presentation;

Contracts and negotiation techniques;

Project management and reporting requirements;

Basic local government functions and organization;

Principles of mathematical and statistical computations;

Effective communication and interviewing techniques at all organizational levels of the County or other public or private agencies required for gathering, evaluating, and transmitting information;

English usage, grammar, spelling, vocabulary, and punctuation;

Modern office practices, methods, and computer equipment and applications related to the work. Ability to:

Formulate, gather, interpret, analyze, evaluate and present a variety of financial, informational, and statistical data;

Analyze information and reach valid conclusions;

Prepare and present clear and concise reports;

Identify and define problem areas;

Identify and evaluate concrete and abstract variables;

Persuade, justify, and project consequences of decisions and/or recommendations;

Plan, coordinate and initiate action necessary to implement recommendations;

Negotiate, monitor, and review contracts for compliance;

Represent the department on assigned committees and with outside agencies;

Interact with personnel at all organizational levels and functions in stressful and/or confrontation type situations and establish and maintain effective communication;

Analyze policies and procedures and make recommendations to management;

Utilize computers and advanced computer software to analyze information;

Make recommendations for program and procedural modifications based on financial performance, regulatory and/or legislative changes;

Work independently performing a wide variety of analytical assignments and meet deadlines.

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