Office Coordinator

3 weeks ago


New York, United States Infotree Global Solutions Full time

RESPONSIBILITIES

  • Represent “client” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable.
  • Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact
  • Ensures music content adheres to client’s Core Values and volume level is appropriate for a workplace environment
  • Keep weekly inventory of Workplace items that need to be purchased. Restock supply closet on a regular basis. Support local teams with inventory management
  • Manage incoming and outgoing mail/shipment process within the all workplaces
  • Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations
  • Assist with general conference room bookings
  • Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary
  • Coordinate with security on incoming visitors. Ensure name tags are printed and given to all visitors at the reception desk
  • Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security
  • Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns
  • Support all Workplace leadership with all duties as necessary


EXPERIENCE & SKILLS

  • A passion for facilitating an overall positive employee experience through ongoing operational support
  • 2+ years of customer service experience
  • 1+ years in Workplace related experience
  • Possess the ability to remain agile and multi-task effectively in a fast paced environment
  • A passion for fostering an overall positive employee experience through ongoing operational support
  • Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively
  • Capable of prioritizing tasks/duties as assigned and delegating tasks as needed


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