Network Support Analyst

4 weeks ago


Lubbock, United States IDR, Inc. Full time

IDR is seeking a Network Support Analyst to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today


Position Overview/Responsibilities for the Network Support Analyst:

The Network Support Analyst will maintain, analyze, troubleshoot, repairs computer systems, hardware, and computer peripheral. Assist in monitoring and helps on the use and interface of systems, subsystems, and software applications. Will perform basic operation, monitoring, installation, troubleshooting, relocations, or maintenance of network equipment. Identifies and resolve complex network related issues. Prepares or assist in the preparation of service record documentation.


Required Skills for the Network Support Analyst:

  • 8+ years’ experience with computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.
  • 8+ years’ experience interpreting and applying rules, regulations, policies, and procedures. Skills in problem solving techniques. Skills to recognize, analyze, and resolve network problems.


What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row



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