Current jobs related to Client Services Coordinator - Greensboro - The Stepping Stones Group, LLC

  • Client Services Coordinator

    1 week ago

    Greensboro, North Carolina, United States Schumacher Homes Full time

    Position OverviewSchumacher Homes stands as a premier custom homebuilder, committed to delivering an exceptional experience for our clients.Work-Life Balance - We prioritize the well-being of our team members by offering a 36-hour work week, fostering a healthier balance between personal and professional life.If you seek a fulfilling career, consider...

  • Insurance Client Service Specialist

    1 week ago

    Greensboro, United States Truist Financial Corporation Full time

    Position Overview:As a key member of our team, you will be responsible for managing a portfolio of clients within the Property and Casualty (P&C) insurance sector. Your role will involve providing exceptional service and support to ensure client satisfaction and retention.Key Responsibilities:Your primary duties will include:Responding to inquiries from...

  • Client Care Coordinator

    1 month ago

    Greensboro, United States Truss Vet Full time

    Job DescriptionJob DescriptionSalary: $15 to $20 / HourIf you’re reading this, you likely know firsthand the pressure veterinary hospitals have been under the last few years. With over 23 million new pets in American homes, the veterinary profession has been at a near breaking point with ER hospitals and general practices at max capacity the past few...

  • Client Service Specialist

    2 weeks ago

    Greensboro, United States Truist Financial Corporation Full time

    Partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients Client Service, Specialist, Service, Client, Retail, Banking

  • Client Service Associate

    2 months ago

    Greensboro, United States LPL Financial Full time

    Job Overview: The primary role of the Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The CSA helps the advisor maintain his or her practice and deliver positive results for the advisor’s clients. The ideal candidate will have a strong...

  • Client Service Representative

    2 months ago

    Greensboro, United States Mission Wealth Full time

    Job DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...

  • Client Service Representative

    2 weeks ago

    Greensboro, United States Sonic Healthcare USA, Inc. Full time

    Quality is in our DNA -- is it in yours? You are a superhero when it comes to patient specimens. Youve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. Youre also looking for great benefits, Client Service, Representative, Customer Service, Retail, Healthcare, Client

  • Service Coordinator

    4 days ago

    Greensboro, North Carolina, United States Eanes Heating and Air Conditioning Full time

    Job OverviewEanes Heating and Air Conditioning, a reputable and expanding HVAC and Plumbing service provider, is on the lookout for a Full-Time Dispatcher with a robust background in office operations and exceptional customer service skills to become a vital part of our team.Work ScheduleThis role requires availability from Wednesday to Saturday, 2:00 p.m....

  • Client Services Associate

    1 week ago

    Greensboro, United States Cone Health Full time

    Client Services AssociatePosition OverviewThe Client Services Associate plays a crucial role in ensuring member satisfaction and operational efficiency within the organization. This position involves managing financial transactions and fostering relationships with both existing and prospective members.Key ResponsibilitiesEffectively manages a cash drawer and...

  • Client Support Coordinator

    1 week ago

    Greensboro, Georgia, United States Bug House Pest Control Full time

    Position Overview:Are you eager to become part of a team that values dedication and friendliness?As a member of the Bug House Pest Control family, your role will be essential in ensuring our clients feel that we have fulfilled our commitments. This involves enhancing our reputation for exceptional service as an industry frontrunner.We are seeking your...

  • Client Service Representative

    2 weeks ago

    Greensboro, United States Sonic Anatomic Pathology Full time

    Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? You are a superhero when it comes to patient specimens. Youve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. Youre also looking for great benefits, the support of an all-star team, and an...

  • Client Service Representative

    2 weeks ago

    Greensboro, United States Sonic Anatomic Pathology Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an...

  • Sr. Client Service Representative

    3 weeks ago

    Greensboro, North Carolina, United States Insperity Full time

    Senior Client Service RepresentativeAre you passionate about finance and dedicated to providing exceptional customer service? Our client seeks dynamic individuals to join their growing Senior Client Service Representatives team. If you thrive in a fast-paced environment, excel at communication, and are genuinely interested in helping clients achieve their...

  • Client Service Representative

    1 week ago

    Greensboro, United States Sonic Anatomic Pathology Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an...

  • Service Coordinator

    2 weeks ago

    Greensboro, United States Baker Roofing Company Full time

    Is responsible for the overall workflow and processing completion for the department including profitability and customer satisfaction for commercial service work. Requirements. To perform this job successfully, an individual must be able to perform Coordinator, Service, Manufacturing, Retail, Skills

  • Client Service Associate in Brokerage

    1 week ago

    Greensboro, United States Truist Financial Corporation Full time

    Position OverviewThis role is integral to the operations of our financial advisory team, focusing on delivering exceptional client service and support.Key ResponsibilitiesProvide comprehensive administrative assistance to Financial Advisors.Facilitate operational tasks to enhance business efficiency.Support business development initiatives to foster client...

  • Spa Guest Services Coordinator

    3 days ago

    Greensboro, North Carolina, United States Spavia Day Spa Full time

    Job OverviewSpavia Day Spa is in search of a Spa Guest Services Coordinator to enhance our esteemed establishment. As a premier luxury day spa, we are dedicated to providing our clients with an exceptional experience through a diverse range of award-winning treatments.Our guests indulge in a variety of luxurious spa amenities, including massage therapy,...

  • Client Support Services Technician

    3 months ago

    Greensboro, United States Genesis Exhibits Full time

    Job DescriptionJob DescriptionSalary: $16 - $22 Hourly DOEGenesis Exhibits is a world-class trade show exhibit / branded environment design & manufacturing group with an extraordinary 35-year history, based in North Carolina, serving clients around the globe. Our fast-paced, high-volume team is seeking an experienced Client Support Services Technician at our...

  • Client Intake Specialist

    1 week ago

    Greensboro, North Carolina, United States Amethyst Consulting & Treatment Solutions, PLLC Full time

    Job OverviewSalary: $31,200 - $40,000 annually (Dependent on Experience)Company Background:Amethyst Consulting & Treatment Solutions, PLLC is a dedicated private human services organization focused on delivering high-quality, specialized emotional and behavioral treatment services tailored to the unique needs of individuals, including children, adults, and...

  • Client Intake Specialist

    3 days ago

    Greensboro, North Carolina, United States Amethyst Consulting & Treatment Solutions, PLLC Full time

    Job OverviewSalary: $31,200 - $40,000 annually (Dependent on Experience)Company Overview:Amethyst Consulting & Treatment Solutions, PLLC is a dedicated private organization focused on delivering exceptional, specialized emotional and behavioral treatment services tailored to meet the diverse needs of individuals, including children, adults, and...

Client Services Coordinator

4 weeks ago

Greensboro, United States The Stepping Stones Group, LLC Full time

School-Based Program Mental Health Client Services Coordinator- MUST be able to go into our Greensboro Office as needed. Hybrid position


Essential Duties:

  • Assist the Mental Health Executive Director with the application process of Medicaid and NC MCOs
  • Gather information that needed for the application processes
  • Assisting with resubmission if they are needed
  • Gather information regarding NC school districts address, phone number, population
  • Points of Contacts that oversee Behavioral Health Contracts for contracted districts, number of schools, POC for each school (Administrators and Counselors), school calendars
  • Serve as the administrative assistant of the Mental Health Executive Director
  • Administrative duties as assigned
  • Collect data for contracted school districts
  • Referrals
  • Student Medicaid numbers are correct
  • Check required Medicaid eligibility check for audit purposes students in treatment
  • Issues with third party MCOs
  • Log issues with reimbursement and assist with information flow from Mental Health Executive Director to LMHPs to eliminate further issues.
  • Assist school districts in getting their implementation plan created and submitted to DHHS
  • Assist the Mental Health Executive Director in organizing interviews for staff needed
  • Serve as the point of contact for all billing denials
  • Check EMR/EHR reports monthly for billing denials
  • Resubmit claims that were denied
  • Serve as the point of contact for documentation needed to be collected for audits, parent consent,
  • assessments, Plans of care, Compliance of timelines are adhered to
  • Work closely with NC DHHS and NC Tracks to verify compliance to resolve questions
  • Attend compliance regulation meetings with the Mental Health Client Services Director to ensure updates to compliance regulations, billing procedures, and program organization is adhered to
  • Train other administrative assistants on procedures outlined in this job description


Job Specifications:

Performance review of this position will be evaluated on an annual time frame in accordance with SSG’s employee guidelines.


Minimum Qualifications Knowledge, Skills, and Abilities Required

  • Bachelor’s degree in Education, Psychology, Business Administration, Social Work, or Human Resources.
  • Minimum of 3 additional years in a coordinator, bookkeeper, or records administrator role within a Behavioral Health setting.
  • Must have history of working with Medicaid and Private insurance billing
  • Must be able to maintain records and prepare for audits
  • Such alternatives to the above SSG may find appropriate and acceptable.