Desktop Support Engineer

4 weeks ago


Alpharetta, United States Insight Global Full time

Position: Tier 3 JAMF/Mac Desktop Support

Location: Onsite in Alpharetta, GA (30004)

Duration: 6-Month Contract, Possible Perm Conversion

Pay Rate: $30-$33/hour


Our client is looking for an IT Engineer, this is the tier 3 level support on the Service Desk team, directly reporting to the Senior Manager. They will be supporting all internal employees, which includes 200 Mac users and 2500 Windows users. This person will primarily be supporting all Mac related service desk responsibilities.


Day to Day Responsibilities:

All work within PC\Mac management:

  • JAMF management
  • Tool administration
  • Creating and maintaining master images
  • Hardware troubleshooting and maintenance
  • Networking issues
  • Working with a team of technicians


Required Qualifications

2+ years of professional experience with the following:

  • Mac and Windows/PC management
  • Hardware and software troubleshooting
  • Setting up workstations
  • JAMF management
  • Network Administration (50+ users in corporate environment)


Plusses:

  • Tanium
  • JAMF certificate 200 or 300


Compensation:

$30/hour to $33/hour


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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