Desktop Support Specialist

15 hours ago


Alpharetta, United States Insight Global Full time
Job Title: Desktop Support Engineer

Insight Global is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues with desktop computers, laptops, and mobile devices.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve issues with desktop computers, laptops, and mobile devices
  • Configure and deploy new hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Collaborate with other technical teams to resolve complex issues
Requirements:
  • 2+ years of experience in desktop support or a related field
  • Strong knowledge of Windows and Mac operating systems
  • Experience with JAMF management and tool administration
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive hourly rate: $30-$33/hour
  • Opportunity to work with a dynamic and growing company
  • Professional development and growth opportunities

Insight Global is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.



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