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L2/L3 Support Technician
5 months ago
Job Title: L2/L3 Support Technician
Location: Houston, TX (Remote + Client Visits in Houston Area.)
Duration: 6 months
- MSP experience, prefer supporting multiple customers.
- VMware, Hyper-V, Scale Computing
- Office 365 – setup, migration, support (This is a MUST)
- Dell, HPE, Lenovo, Microsoft Surface, Apple/Mac
- Servers, Desktops, Laptops, Tablets, Mobile Device
- Microsoft Windows Server (all versions) (This is a MUST)
- Microsoft Remote Desktop Services (RDS) (This is a MUST)
- ConnectWise Manage & Control
- SolarWinds NCentral
- Firewall & Network– Fortigate, SonicWall, Cisco/Meraki, Aruba Networks
- Remote and Onsite Customer Support (scheduled & ad-hoc)
- Relevant certifications and MSP experience are preferred.