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Help Desk Technician

2 months ago


The Dalles, United States Robert Half Full time

This is a contract position, fully onsite.


Provides advanced-level application support to employees and maintains personal computers and related hardware. Assists with the installation of software and hardware.


Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
  • Two years' technical experience: Preferred

Licenses/Certifications:

  • Dell certification: Preferred
  • Microsoft Technology Associate MTA - Infrastructure and Desktop: Preferred
  • CompTIA Certifications: Preferred

Essential Functions:

  • Performs advanced-level computer system maintenance, repairs, and installations.
  • Monitors and controls computer equipment using the central console or an online monitor.
  • Monitors hardware systems using operating system utilities.
  • Actively identifies problems, reports them to the supervisor, pursues feedback, and participates in resolution methods.
  • Analyzes existing methods and develops alternatives to increase operations and production efficiency.
  • Performs other job-related duties as assigned.


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