Help Desk Technician
2 months ago
This is a contract position, fully onsite.
Provides advanced-level application support to employees and maintains personal computers and related hardware. Assists with the installation of software and hardware.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Two years' technical experience: Preferred
Licenses/Certifications:
- Dell certification: Preferred
- Microsoft Technology Associate MTA - Infrastructure and Desktop: Preferred
- CompTIA Certifications: Preferred
Essential Functions:
- Performs advanced-level computer system maintenance, repairs, and installations.
- Monitors and controls computer equipment using the central console or an online monitor.
- Monitors hardware systems using operating system utilities.
- Actively identifies problems, reports them to the supervisor, pursues feedback, and participates in resolution methods.
- Analyzes existing methods and develops alternatives to increase operations and production efficiency.
- Performs other job-related duties as assigned.
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