Change Management Consultant

1 week ago

Boston, United States Albano Systems, Inc. Full time

This is a hybrid opportunity. Work location is Boston, MA. W-2 hourly only.


Must be eligible to work now and in the future without sponsorship.


The Corporate Function Program Management Office (CFPMO) is seeking an experienced Change Management Consultant for the Financial Accounting Systems Transformation (FAST) program. You will lead the planning and execution of the change management plan for one of the largest and transformative programs at MassMutual. The FAST Program is on a multi-year plan to replace our existing SAP R3 platform with the SAP S/4HANA platform that will provide a modern event based financial system solution for Corporate Finance, enabling a more streamlined financial reporting process that leverages enhanced reporting and data analytics functionality.


You will take a lead role in developing and implementing the change management plan focused on stakeholder engagement, communication, coaching and training, along with resistance management leveraging ADKAR methodologies to prepare, equip, and support employees for change. The Change Management Consultant Corporate Function PMO (CFPMO) FAST Program will be part of the Change Management Team and report to the Change Management Director. If you have organizational change management experience and have previously led SAP implementations this may be a great opportunity for you


Work with a high degree of autonomy to develop and execute change management (CM) plans for the FAST Program; work closely with program leadership to ensure alignment on change management approach, advising on CM standards based on project complexity, and monitoring overall delivery of CM plan in alignment with project timeline and budget Lead change assessment, along with conducting stakeholder and business impact assessments; tailor change management plan (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups Define and measure change success metrics for the FAST Program Collaborate with members across the change team on communication, training, business process and documentation activities Create and implement engagement and communications strategies to ensure all employees are fully aware of impending changes Oversee training needs assessment and development of training plan that addresses each stakeholder groups' needs and ensures all employees have the knowledge of the future state processes within SAP 4/HANA Monitor the progress of change management needs across the program, track and report issues as part of project status updates Evaluate business readiness; manage go to green business readiness items and lead business readiness GO | No-Go sessions Partner with project manager to facilitate lessons learned and retain information in a central location for future use Advise and coach CFPMO team and Corporate Function business stakeholders or people managers on change management concepts, practices, and procedures Identify and provide leadership for change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding and influence successful change Regularly review the stakeholder community to assess potential change fatigue.


8+ years of experience developing and executing change management plans

Certified in Prosci's Change Management program (or equivalent), expertise in change management principles and practices Experience with leading change planning for an SAP implementation or upgrade Active prior involvement in conducting training needs assessments, and overseeing the design and deployment of training to support change adoption Strong understanding of project management methodologies (Agile/Waterfall) Previous experience working within a program management or transformation office Excellent communication (written and verbal) and interpersonal skills Experience influencing levels above, below, and equal to position toward common goal Proficient experience with Project Management tools including but not limited to: Smartsheet, Jira, and MS Office Suite (Project, Excel, PowerPoint and Word)

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