Chief Operating Officer

The Chief Operating Officer (COO) at Beast Coast Packaging will oversee the company’s day-to-day operations, ensuring efficiency, productivity, and alignment with strategic goals. This role will encompass managing all departments (design, sales, and production), implementing processes, optimizing resources, and driving operational excellence across the organization. The COO will report directly to the CEO and serve as the key leader responsible for translating the company’s vision into action.

1. Operational Leadership

• Oversee all daily operations of the company, ensuring alignment with organizational goals.
• Develop and implement operational strategies to improve efficiency, reduce costs, and drive growth.
• Directly manage department heads across production, supply chain, quality control, sales, and logistics.
• Identify bottlenecks, streamline processes, and develop solutions to enhance operational performance.

2. Process Implementation & Optimization

• Design and implement standardized processes and procedures across all departments.
• Continuously evaluate workflows to ensure operational efficiency and scalability.
• Utilize data and analytics to monitor, analyze, and improve key operational metrics.
• Establish SOPs (Standard Operating Procedures) for production, inventory, and logistics management.

3. Production Oversight

• Oversee production schedules to ensure timely and high-quality output.
• Optimize the use of machinery, resources, and personnel to maximize productivity.
• Ensure adherence to quality standards, safety protocols, and compliance requirements.
• Monitor equipment performance and oversee the implementation of maintenance programs.

4. Supply Chain & Logistics Management

• Manage procurement processes, ensuring a steady supply of raw materials and resources.
• Oversee vendor relationships and negotiate contracts for optimal terms.
• Implement and manage inventory control systems to prevent shortages and overstock.
• Optimize logistics processes for on-time delivery and cost-effectiveness.

5. Financial Oversight

• Collaborate with the finance department to manage operational budgets and forecasts.
• Monitor operational costs, identify areas for savings, and ensure profitability goals are met.
• Analyze financial data to align operations with revenue and margin objectives.

6. Technology & Systems Integration

• Oversee the implementation of ERP, CRM, and operational management systems.
• Ensure the integration of technology to streamline production, sales, and reporting processes.
• Evaluate and adopt new tools and software to enhance operational capabilities.

7. Performance Measurement & Reporting

• Establish and track key performance indicators (KPIs) across all departments.
• Prepare comprehensive operational reports for the CEO, highlighting successes, risks, and opportunities.
• Provide actionable insights based on performance metrics and operational data.

8. Leadership & Team Development

• Build and lead a high-performing operations team.
• Establish clear goals, accountability measures, and performance benchmarks for all departments.
• Mentor, train, and develop department managers to foster leadership at all levels.
• Promote a culture of collaboration, innovation, and continuous improvement.

9. Quality Control & Compliance

• Ensure all operations comply with industry regulations, safety standards, and environmental guidelines.
• Oversee quality assurance processes to maintain product excellence and customer satisfaction.
• Proactively identify and resolve production or quality issues.

10. Strategic Collaboration

• Partner with the CEO to define and execute the company’s short-term and long-term vision.
• Collaborate with the Sales Director and Marketing teams to align operational capacity with sales goals.
• Support cross-departmental initiatives that drive company-wide success.
• Lead operational planning during growth phases, including facility expansions and resource scaling.

11. Risk Management

• Identify and mitigate operational risks to ensure business continuity.
• Develop contingency plans for supply chain disruptions, production delays, or unforeseen challenges.
• Implement safety protocols to minimize workplace hazards and ensure compliance with regulations.

• Operational efficiency improvements (reduced downtime, increased output, improved resource utilization).
• Production timelines and on-time delivery rates.
• Cost control and budget adherence.
• Quality control metrics and reduction in defects or errors.
• Supply chain efficiency (inventory levels, lead times, vendor performance).
• Implementation and adoption of new systems and processes.
• Team performance and leadership development across all departments.

• 10+ years of leadership experience in operations, production, or supply chain management within the packaging, labeling, or manufacturing industry.
• Proven track record of overseeing multiple departments (e.g., production, sales, logistics, quality control).
• Experience in managing complex production schedules and optimizing processes to meet demanding timelines.
• Demonstrated success in leading cross-functional teams and implementing systems or technologies to improve efficiency.
• Previous experience with scaling operations and implementing new procedures or processes to support growth, from start-up to 7, 8, 9, figures.

• Industry Expertise: Deep understanding of the packaging industry, including production workflows, machinery, supply chain dynamics, and quality control standards.
• Strategic Thinking: Ability to develop and execute strategies to improve operations and align with long-term business goals.
• Leadership Skills: Strong leadership capabilities with a history of mentoring and managing department heads and teams.
• Operational Excellence: Expertise in optimizing processes, reducing costs, and driving productivity without compromising quality.
• Six Sigma Practice: Expertise in lean manufacturing and knowledge of Six Sigma practices to better define and progress the company from an operational standpoint.
• Technology Proficiency: CRM systems (HUBSPOT), and other operational software; ability to lead technology integrations.
• Financial Acumen: Strong understanding of budgeting, cost management, and P&L analysis.
• Data-Driven Decision-Making: Ability to analyze metrics and KPIs to make informed decisions and provide actionable insights.
• Problem-Solving Skills: Demonstrated ability to resolve operational challenges efficiently and proactively.

• Exceptional communication and interpersonal skills to collaborate effectively across departments and with leadership.
• Adaptability to handle the dynamic nature of the packaging industry and respond to changes or challenges.
• Strong organizational skills and ability to prioritize competing demands.
• A visionary mindset to identify opportunities for innovation and growth.
• Team-Oriented Approach: Ability to foster a culture of collaboration and continuous improvement.

• Proven Leadership Experience: Evidence of successfully leading teams, achieving company goals, and building efficient operations.
• Familiarity with regulatory standards and safety protocols relevant to the packaging industry.
• Ability to manage multiple projects and deliverables in a fast-paced environment.
• Availability to travel occasionally to meet with clients, visit production sites, or attend industry events (if applicable).