Quality Assurance Manager

1 week ago


Troy, United States TGG Full time

Job Summary: Develop, implement and manage ISO9001 and AS9100 compliant quality control systems that promote customer satisfaction, company profitability and growth. Supervise a team of quality control inspectors.


Personal Characteristics: Requires interpersonal, verbal and written communication skills with the ability to handle confidential information. Strong analytical, numerical and reasoning abilities. Results oriented with the ability to balance other business considerations. Person must have very strong organizational and computer skills (Microsoft Office Suite) along with the ability to follow-up


We are looking for someone assertive, passionate and diplomatic with the ability to achieve high quality results in an efficient and effective manner. The successful candidate needs to be a pro-active self-started that can work independently.

Principal Area of Responsibility:

As Quality Control Manager, this position is to:

- Ensure a high level of internal and external customer service, Investigate (and correct) issues and complaints relating to quality

-Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity

-Provide technical and statistical expertise to team

-Formulate, document and maintain quality control standards and on-going quality control objectives

-Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs

-Create, document and implement inspection criteria and procedures

-Interpret quality control philosophy to key personnel within Company

-Provide, and oversee, inspection activity for product throughout production cycle

-Apply total quality management tools and approaches to analytical and reporting processes

-Interact with vendors to ensure quality of all purchased parts

-Maintain active role on internal Continuous Improvement teams

-Design, develop and implement quality control training programs



Specific Duties:

Position must possess the following skills, qualifications and capabilities:

Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity

Design, develop and implement quality control training programs

The ability to complete projects and any other duties and activities as assigned or necessary to support the Operation, other duties as assigned



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