Product Owner

4 weeks ago

Minneapolis, United States Phaedon Full time

Here’s your chance to join our award-winning agency, Phaedon. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re currently hiring for a Product Owner in our Minneapolis office. Our Product Owner will be a key liaison between the client and specific agency teams from inception of projects through final execution.


Essential Duties/Responsibilities:

  • Effectively manage client relationships, acting as a primary point of contact for intaking new requests related to their technology needs.
  • Responsible for leading internal solutioning discussions including facilitating internal meetings with key resources, providing the voice of both the client and the product, and fully documenting the solution(s).
  • Responsible for presenting business context and solution overviews to the following audiences:
  • Phaedon Architecture team
  • Product Team
  • Client Team
  • Agile Teams
  • Operations / Quality Assurance Teams

  • for asking questions and bringing answers back from client(s) during solutioning / estimating.
  • for client appropriate artifacts (use cases, solution documents, etc.).
  • for gaining client agreement on said artifacts before development begins.
  • for assisting in the breaking down of the work for the project.
  • for answering questions and making requirements/design decisions along the way from client, client services, developers, QA, UAT.
  • for determining what is in/out of scope throughout lifecycle of project.
  • for providing feedback on prioritizations and working between the client team and agile teams to make priority adjustments.
  • for providing status to internal project management on project progress and ensuring that tickets are scheduled appropriately to meet deadlines.
  • for demoing new Tally functionality at team demos.
  • for acting as a Tally subject matter expert for numerous client and internal discussions.
  • for contributing to the product vision and roadmap:

Suggest strategic product ideas (internal product improvements, long term product goals, etc.).

Prioritize product improvements (internal, within client budget, etc.).

Basic Qualifications:

  • Bachelor’s degree or equivalent work experience in a relevant field
  • 5+ years of technical Product Owner, Business Analysis, or Operations experience in an agency or corporate setting

Professional Skills:

  • Strong operations and technology acumen
  • Strong communication skills both verbal and written
  • Strong interpersonal skills, including the ability to work with people at all levels, within cross-functional teams, and directly with clients
  • Demonstrated experience meeting deadlines and ensuring the team has what they need to meet theirs
  • The ability to identify and resolve or mitigate areas needing clarification
  • The ability to be a proactive self-starter, working independently to move projects and tasks forward to completion
  • The ability to work in a collaborative team environment and co-lead projects with other product owners
  • Proficient with Microsoft Word, Excel, and with SQL and relational databases

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