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IT Product Owner
4 weeks ago
JOB SUMMARY
The IT Product Owner - Analytics manages and supports analytics products (e.g., data and business intelligence products), for the organization. As a member of the IT team, responsible for developing data and analytic products, this role facilitates decisions that determine the outcome of the product and when it is delivered. The Product Owner acts as a conduit between IT and the business units, working in close partnership with business stakeholders, product managers, product owners, vendors, developers, and product administrators in support of current, and new, applications and processes.
The Product Owner also assists in the stability and health of the analytics products. They are expected to quickly become a subject matter expert in the analytics products and work in partnership with cross-functional teams to help inform roadmaps, deliverables, and provide clear user stories and guidance to development teams.
ESSENTIAL FUNCTIONS
- Responsible for completing specific tasks within their respective application(s).
- Conduct research and provides input into delivery roadmaps for their respective application(s) including analysis and understanding of entire product backlog.
- Serve as a dedicated partner in product and solution delivery, developing close relationships with business stakeholders, product managers, and third partner vendors to understand challenges and needs to distill into functional requirements and inform business cases for large projects and initiatives.
- Translate functional requirements into detailed and focused user stories with proper acceptance criterium, definition of ready, definition of done, and all available supporting documentation and information necessary for successful development of solutions.
- Organize disparate information from multiple sources, analyze, and refine through stakeholder follow-up to ensure the problem is understood correctly, and provide potential approaches to the development of solutions needed.
- Partner closely with the architects, developers, and engineers to build the product, set timelines, and evaluate developers' work against customer/business requirements.
- Collaborate with other Product Owners and Development Lead(s) to analyze backlog, identify incomplete tasks and/or outstanding critical bugs, and contribute to helping to understand technical debt and product obsolescence/EOL planning.
- Deliver status updates to the stakeholders, analyze and document responses, and update the Scrum Masters and Development Leads regularly to ensure the team building the product functions effectively and accurately.
- Advance the product culture within the team and the organization by identifying areas for improvement in processes, artifacts, and workflows.
- Facilitate stand-ups with development teams and serve as the Scrum Master.
- Be available for critical 24x7 response for subject matter expertise, when needed.
- Remain current with the latest Sun Country IT system/services/applications information, changes, and updates.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITY
None
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor's degree or 4+ years of relevant work experience in lieu of a degree
- 2+ years of experience as a Product Owner or Business Analyst within software, application, or data development
- Previous experience as an analyst, data engineer, or BI Developer
- Basic SQL Query authoring experience
- Experience working with data visualization tools, Power BI preferred
- Some understanding of data modeling & data visualization best practices and basic knowledge of UX/UI principles
- Familiar with cloud data platforms
- Knowledge of Agile Development organizations
- Understanding of data, software and application development, including contributing to their delivery roadmaps and lifecycles
- Experience and clear understanding of technical details about project management, development, design, user interface, and software engineering that translates into decisions on what to develop and prioritization of user stories
- Customer-oriented with a natural curiosity to dig deeper and understand customer needs
- Critical thinking skills and an ability to identify a potential or existing problem in the product, analyzing viable alternatives, and selecting the most suitable option to maximize the product development efforts
- Strong organizational skills with the ability to set clear objectives, develop a plan on how to execute, and provide detailed reports and user stories
- Effective interpersonal, verbal, and written communication skills
PREFERRED SKILLS
- Bachelor's degree in a related field such as analytics, computer science, or MIS
- Travel or aviation-related experience a plus
- Familiarity with cloud data platforms, preferably Azure
- Experience working with Azure DevOps boards or similar tool
- Self-motivated attitude and comfortable with ambiguity and change
WORK ENVIRONMENT
This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
This job is eligible for a hybrid work environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
ADDITIONAL NOTES
N/A
AAP/EEO STATEMENT
It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
EOE of Minorities/Females/Vets/Disability
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