Store Manager-Oakbrook Center

2 weeks ago

Chicago, United States BYREDO Full time

ABOUT THE JOB


Store Manager


Overview

The store manager is a professional in the fashion/beauty industry who is responsible for promoting brand engagement and loyalty to customers, Top Clients and VIPs, in order to guarantee store business goals. They represent the company and is a proactive sales professional who guarantees compliance with all procedures set by Headquarters and aimed at managing store staff and ensuring that the store runs efficiently. This is for our new store opening in Oakbrook Center



VIC:

  • Build a network of people who have an impact on local and international luxury business to promote customer loyalty (especially with VIC/VIP).
  • Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand.


Operations:

  • Oversee all operations, such as stock control and inventory.
  • Process our customer transactions at the cash desk.
  • Receive and process deliveries, including prepare and organize deliveries and shipments to clients.
  • Writing daily, weekly and monthly recaps to HQ.


Sales:

  • Sales driven, social, open and ambitious team player with drive and optimism.
  • Create development plans for sales staff and management
  • Demonstrate sales leadership by playing an active role on the selling floor with an emphasis on VIC/VIP relationship
  • Implement action plans to achieve sales target and P&L
  • Analyze the results, verifying daily, weekly, monthly activities and set up yearly assessments via KPIs


People:

  • Strong clienteling skills and able to drive sales
  • Commitment to taking part in an innovative project
  • Product sensitivity and a strong market and fashion trend knowledge, a good general culture level
  • Adaptability, natural curiosity, authenticity
  • A friendly and helpful approach to our clients and colleagues.
  • Be open to feedback and communicate with your team and managers in a clear and straightforward way.
  • Ability to multitask and work under pressure on busy days
  • Comfortable with digital clienteling applications
  • Oversee the clienteling approach
  • Build a network of people who have an impact on local and international luxury business to develop client loyalty
  • Identify, attract, recruit, develop and retain talents
  • Event coordination is essential and able to create a local network to facilitate monthly events in the market in store.
  • Consistently recruit top talents in partnership with Retail Director and HR
  • Recruit, onboard and train new hires
  • Conduct verbal and written corrective action processes
  • Reduce overall turnover in store
  • Conduct Performance evaluations
  • Create succession plan after annual appraisal to ensure team development


You have...

  • 5yrs as luxury store manager
  • 3-5 years previous makeup and/or beauty selling experience
  • Operational and sales expertise from a previous retail environment.
  • Must be able to work holidays and during the holiday season have open availability.
  • Excellent Excel and Word literacy, and power point knowledge a must.
  • College degree preferred.
  • Foreign language skills a plus.


You are...

  • Agile, adaptable, and collaborative
  • Committed to driving an innovative project
  • Authentic and curious
  • Sales driven and ambitious
  • Displays product sensitivity and a strong market/fashion trend knowledge




ABOUT BYREDO

"Beauty can be many things to many people. Our job is to inspire people to be themselves." Ben Gorham, Founder of Byredo.

The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences.

BYREDO creates and develops a range of products such as fragrance and make-up but also ByProduct, the brand category for any non-beauty projects.

BYREDO is reinventing the world of luxury through a new approach, where creation is led by emotions, expressing a full and limitless brand universe.

BYREDO is sold in more than 40 countries in a very high-end exclusive network worldwide, with a growing presence online and a strong focus on Ecommerce activities.


We believe that through creativity, we’re able to develop timeless products, both meaningful and inspirational, to people and their lives.

We believe that only great people can design & bring those beautiful projects to life.

We believe on talents vs profiles, on experience vs education, on diversity vs boundaries.

We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people.


At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives.

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