Commercial Sales Manager
2 months ago
The Sales Manager, will build and oversee a team of Business-to-Business (B2B) Direct Sales Representatives focused on generating sales to Business customers. The manager is responsible for coaching and developing Direct Sales Representatives, maintaining the outbound telemarketing operating structure, and leading the team towards achieving sales quotas. This role involves providing leadership to achieve sales objectives, operational enhancements, process compliance, and collaboration within the team and across the sales channel.
Key Qualifications
Leadership and Team DevelopmentProve
n experience in building, leading, and developing a high-performing B2B Direct Sales team.Strong ability to coach, mentor, and train sales representatives to increase productivity and maintain sales goals.Demonstrated success in setting goals and objectives for the sales team and implementing strategies to enhance performance.Sales Strategy and ExecutionExpertise in developing and executing outbound lead generation strategies to optimize contact rates and drive sales.Ability to set realistic and achievable sales quotas and develop plans to meet and exceed these targets.Experience in designing and managing sales campaigns, promotions, and initiatives to stimulate sales growth.Operational ManagementStrong organizational skills to maintain all aspects of the outbound telemarketing operating structure.Experience in process optimization to enhance efficiency and effectiveness in sales operations.Commitment to ensuring compliance with company policies, industry regulations, and quality standards.CRM and Data ManagementProficiency in using CRM software to manage customer data and sales activities. Ability to ensure CRM systems are accurate and up to date on a daily basis, leveraging data for strategic decisions.Communication and CollaborationExcellent communication skills to foster a collaborative environment within the team and across sales channels.Ability to serve as a liaison between the sales team and other departments, ensuring smooth communication and coordination.Customer Relationship ManagementStrong focus on maintaining high levels of customer satisfaction and promptly resolving any customer issues.Ability to develop and maintain strong relationships with key clients and stakeholders.Analytical and Problem-Solving SkillsStrong analytical skills to track and analyze sales metrics, prepare reports, and present insights to management.Ability to identify and implement improvements based on data-driven insights.Adaptability and InnovationAbility to stay updated on market trends, competitor activities, and industry developments.Encouragement of a culture of innovation within the sales team to continuously improve sales strategies and operations.Preferred Qualifications
Bachelor’s degree in Business, Marketing, or a related field.Minimum of 5 years of experience in SMB direct sales, with at least 2 years in a supervisory or managerial role.Experience in the SMB sector or a related industry.Proficiency in sales and CRM software such as Salesforce, HubSpot, or similar.-
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