Network Operations Center Manager
2 weeks ago
Job Description:
Insight Global is seeking a driven and experienced NOC Manager for one of our larger fiber network clients. The Network Operations Center Manager provides direct support to the NOC personnel. Responsibilities include identifying individual strengths and build team cohesion to provide appropriate technical skills to support our client's customers. The NOC Manger is also responsible for defining, policies and procedures of the NOC for the purpose of prioritizing projects, managing activities, meeting commitments to customers, monitoring, responding to network events, coordinating outage resolution, improving network performance, ensuring 99.999% Network availability across all technologies. This role requires flexibility to work a 2:00 PM – 11:00 PM shift, Monday through Friday, with on-call availability.
Day to Day:
- Facilitate meetings to coordinate process improvements and ensure compliance
- Be available 24/7 for escalations, network events and business needs
- Strong skills in managing 24/7 shift rotations and scheduling is a must.
Required Qualifications:
- Minimum 5+ years of previous experience working in a NOC.
- Must have prior leadership experience within a NOC environment (supervisor, manager, etc.)
Nice to Haves:
- Experience setting up local exchange operations including surveillance, monitoring, fix, and repair.
- An understanding of IP networking
- An understanding of SONET and DWDM technologies
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Network Operations Center Manager
2 weeks ago
Charlotte, United States Insight Global Full timeJob Description: Insight Global is seeking a driven and experienced NOC Manager for one of our larger fiber network clients. The Network Operations Center Manager provides direct support to the NOC personnel. Responsibilities include identifying individual strengths and build team cohesion to provide appropriate technical skills to support our client's...
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Network Operations Center Engineer
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