Analyst, Security Operations Center

3 weeks ago

Charlotte, United States BrightSpeed Full time

Brightspeed

Brightspeed brings you high-speed internet service without confusing bundles

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At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. We are currently looking for an Analyst, Security Operations Center to join our growing Operations team In this role, you will reportdirectly to the Manager, Security Operations Center. You willmanage event and information intake to include intelligence reports, monitoring ticket queues, investigating reported incidents, and interacting with other security and infrastructure groups as necessary. You will be part of a critical team on-call 24x7 to manage critical incidents. You will work shift-based hours, sometimes holding night shifts. As Analyst, Security Operations Center, your duties will include: Ability to work shift hours, including night shifts. Review incidents to assess their urgency and escalate incidents if necessary Correlate and analyze events and data to determine the scope of cyber security incidents Recognize attacker tactics, techniques, and procedures as potential indicators of compromise (IOCs) to improve monitoring, analysis, and incident response Assist in tuning SIEM

and IDS alerting to reduce false positives, improve productivity, and improve detection capabilities Provide prescriptive remediation guidance to IT and network teams Document incident responses with the detailed root cause and recommendations Provide 24x7 (on-call) support Monitor and manage/support all event sources Endpoint Protection Systems (EDR/XDR), and other security tools to monitor and manage security incidents Use the SIEM, SOAR, DLP tools, Cloud Posture Management, Endpoint Management, Endpoint Protection Systems (EDR/XDR), and other security tools to monitor and manage security incidents Participatein organizational projects, as required Qualifications

WHAT IT TAKES TO CATCH OUR EYE: Associate's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training Experience managing cases/incidents Ability to think analytically Robust creativity and problem-solving skills Knowledge of technical systems and terminology Proficiency in threat management analysis and dissemination Proficiency in scripting languages Advanced written and verbal communication skills BONUS POINTS FOR: Bachelor's Degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training Information Security Certification, preferred:

GSEC Security+ GIAC

Python or PowerShell scripting Azure Sentinel and CrowdStrike experience A solid understanding of networking, cyber security concepts Aptitude in solving problems independently Demonstrated problem-solving skills Sound decision-making ability Must be detail oriented, well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude Strong analytical and time management skills #LI-SS1 Additional Information

WHY JOIN US? We aspire to contemporary ways of working. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion

are at the center of our grounding belief inBeing Real . When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer For all applicants, please take a moment to review our Privacy Notices: Explore more InfoSec / Cybersecurity career opportunities

Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.

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