Desktop Support Specialist

1 week ago


Cincinnati, United States Indotronix International Corporation Full time

Job Title : IT Support Specialist

Location : Cincinnati , OH 45242

Duration : 4 Months (High Possible Ext)


SKILLS NEEDED

• 2+ years of progressive experience in the desktop environment.

• Advanced knowledge and understanding of Windows desktop operating systems.

• Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.

• Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.

• Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win11, Win10,) and office automation software, with expert level knowledge in at least one area of specialization.

• Ability to perform troubleshooting and analysis of Microsoft Office Suite of products .

• Intermediate knowledge and understanding of LAN environments

• Intermediate knowledge of communication protocols

• Intermediate knowledge of PC-to-Mainframe access.

• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)

• Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.

• A demonstrated ability to encourage and model positive cross-team partnerships.

• Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.

• Audio Video setup and troubleshooting skills.

• Knowledge of printer Maintenance.

PREFERRED QUALIFICATIONS

• College degree in Business or Computer Science

Microsoft Certified Systems Engineer (MCSE)



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