Desktop Support Technician
4 weeks ago
Desktop Support Technician
Evendale, OH
Onsite
Contract
$19.33/hr - $21/hr
Our client is looking for a Desktop Support Technician for a 3-month contract in Evendale, OH 45215.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
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1-3 years of related desktop and/or deskside support experience
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Experience supporting windows, deployment, imaging and wiping
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Excellent customer service skills
Desired Skills & Experience
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Break-fix experience
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A+ Certification
What You Will Be Doing
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Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
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Maintaining accurate PC / Accessories inventory, utilizing secure storage, organization methods, picking orders, and ensure all parts of order are deployed.
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Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
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Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
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Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
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Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customer’s site
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Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.
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Assist Site Leader in the execution of established processes and escalations.
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Ability to handle multiple projects
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Experience working in enterprise environment.
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Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
You will receive the following benefits:
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Medical Insurance - Four medical plans to choose from for you and your family
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Dental & Orthodontia Benefits
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Vision Benefits
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Health Savings Account (HSA)
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Health and Dependent Care Flexible Spending Accounts
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Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
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Hospital Indemnity Insurance
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401(k) including match with pre and post-tax options
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Paid Sick Time Leave
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Legal and Identity Protection Plans
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Pre-tax Commuter Benefit
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529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Kenny Edgerton
Specialization: Technical Engineering / Design / Support Technical Support
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