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Fulfillment Associate
2 months ago
The Fulfillment Associate provides administrative support to the Account Services and Front/Back Operations Teams. They are instructed in general knowledge of the Point of Purchase Display Industry to be able to better assist the entire Account Services and Operations Teams. This role also provides back-up to the Front Desk Associate, as needed.
Responsibilities
- Monitors and maintains Web Based Hotlines
- Reads basic drawings and layouts to determine parts that are required
- Calls stores directly and speaks to Team Members, Operations Members or Store Managers to clarify Hotline requests and to make sure that accurate parts will be shipped out
- Works with our Production and Fulfillment Teams to pull correct parts
Qualifications
- Reliable and accountable, consistent attendance, punctuality required, and detail oriented
- Must be able to follow directions with minimal supervision
- Must have a sense of urgency and be a self-starter
- Must be able to multi-task and have strong organizational skills
- Proficient in Microsoft applications (especially Outlook, MS Word, Excel); must be able to create and maintain documents and spreadsheets