Fulfillment Specialist
3 days ago
Saks OFF 5TH is a premier luxury off-price destination, offering an unparalleled shopping experience. As a Fulfillment Associate, you will play a critical role in delivering exceptional customer service by executing order requests with precision and speed.
Key Responsibilities- Execute order requests, including location, packing, and shipping of merchandise, while maintaining a high level of customer satisfaction.
- Achieve individual and store goals for Ship from Store and Store to Store productivity, adhering to fulfillment standards and procedures.
- Drive omni-channel Net Promoter Score/Voice of Customer Score by providing exceptional customer service and ensuring a seamless shopping experience.
- Maintain a clean and organized Fulfillment Area, adhering to company standards and procedures.
- Collaborate with Asset Protection to identify inventory inaccuracies and shortage opportunities, ensuring accurate inventory levels and minimizing losses.
- High school diploma or equivalent.
- Strong organizational skills and ability to work effectively in a fast-paced environment.
- Ability to work effectively using electronic fulfillment systems and inventory management systems.
- Prior fulfillment experience preferred, but not required.
- Ability to lift objects up to 20 pounds with or without reasonable accommodation.
- Ability to stand and walk for prolonged periods, with flexibility to work evenings, weekends, and public holidays.
Saks OFF 5TH is a dynamic and innovative company, committed to delivering exceptional customer experiences. We offer a culture that promotes flexibility, creativity, and collaboration, with opportunities for career advancement and professional growth.
We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates and offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as an amazing employee discount and other exciting perks.
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