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Learning and Development Coordinator

2 months ago

Ridgefield Park, United States Avacend Inc Full time

We are looking for someone to provide logistics and administrative support to the Learning & Development function as needed (e.g. responding to shared mailbox emails, scheduling participants for trainings, record keeping, file maintenance, LMS management; data entry, course and material uploads, LMS reporting. This person should be a self-starter, and fast learner with an analytical and troubleshooting mindset, and customer support focused. Also, this person should be able to work with our L&D Program Managers, Training Facilitators, Instructional Design Team, Shared Service Team, and across all of our HR Teams to discuss and follow up on issues as needed. This is an exciting opportunity to be part of a top-tiered global company.


Duties / Responsibilities

• Maintain Learning Operations calendars as logistic roadmap for all trainings.

• Support L&D instructional designers, facilitators and program managers with Learning Management System (LMS) support as needed.

• Coordinate training programs and manage participant registration while maintaining calendar events in Outlook.

• Corresponding to multiple Outlook (personal & shared) mailboxes.

• POC in planning meetings pertaining to training delivery.

• Process recordkeeping adjustments to ensure accuracy of training records in the (LMS).

• Support coordination of media and resources for virtual training activities with learning programs.

• Conducts routine file audits.

• Writes, revises, edit and proofread learning related documents and communications.

• Book conference rooms/trainings rooms and coordinate room layouts

• Administrative tasks as needed: printing and organizing learning materials, tracking training sign-in sheets

• Manage Learning Management System to include: creation of courses, events and sessions, learner- assignments & follow ups, roster uploads, pulling of course reports & sharing completion data.

• Track – online curriculum completions in LMS + conduct non-completion follow ups.

• Manage Webex Accounts & provide tech support as need - create Webex meetings and webinars.

• Survey Monkey – feedback gathering & sharing with L&D team.


Preferred Education and Years of Experience:

  • College degree or 4+ years of experience
  • 2 – 4 years’ experience


Purpose of position

  • We are looking for someone to provide logistics and administrative support to the Learning & Development function as needed (e.g. responding to shared mailbox emails, scheduling participants for trainings, record keeping, file maintenance, LMS management; data entry, course and material uploads, LMS reporting.
  • This person should be a self-starter, and fast learner with an analytical and troubleshooting mindset, and customer support focused.
  • Also, this person should be able to work with our L&D Program Managers, Training Facilitators, Instructional Design Team, Shared Service Team, and across all of our HR Teams to discuss and follow up on issues as needed. This is an exciting opportunity to be part of a top-tiered global company.


Duties / Responsibilities:

  • Maintain Learning Operations calendars as logistic roadmap for all trainings.
  • Support L&D instructional designers, facilitators and program managers with Learning Management System (LMS) support as needed.
  • Coordinate training programs and manage participant registration while maintaining calendar events in Outlook.
  • Corresponding to multiple Outlook (personal & shared) mailboxes.
  • POC in planning meetings pertaining to training delivery.
  • Process recordkeeping adjustments to ensure accuracy of training records in the (LMS).
  • Support coordination of media and resources for virtual training activities with learning programs.
  • Conducts routine file audits.
  • Writes, revises, edit and proofread learning related documents and communications.
  • Book conference rooms/trainings rooms and coordinate room layouts
  • Administrative tasks as needed: printing and organizing learning materials, tracking training sign-in sheets
  • Manage Learning Management System to include: creation of courses, events and sessions, learner- assignments & follow ups, roster uploads, pulling of course reports & sharing completion data.
  • Track – online curriculum completions in LMS + conduct non-completion follow ups.
  • Manage Webex Accounts & provide tech support as need - create Webex meetings and webinars.
  • Survey Monkey – feedback gathering & sharing with L&D team.


Experience/Education Requirements:

  • Minimum of Bachelor’s degree, major in business or human resources preferred
  • 1 to 3 years of experience administering general human resources duties preferred
  • Must have computer skills and the ability to learn LMS to manage content/updates/pulling reports from the LMS. (Preference if worked in Cornerstone On Demand LMS in the past)
  • Must be proficient in MS Office products, especially Excel
  • Superior verbal/written skills and presentation skills
  • Good punctuation, spelling, grammar and attention to detail a must
  • Strong interpersonal skills essential
  • Ability to work in fast paced environment
  • Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
  • Proven skills for planning daily/weekly task and adapting to completing demands
  • Must be able to communicate effectively with various types of management levels with SEA and external organizations.