Risk and Compliance Officer

3 months ago


Phoenix, United States Windcave Full time

About the Company:

Windcave is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. Processing over US$90 Billion worth of transactions per year, we are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.

Our global head office is based in Auckland, and our impressive global network operates out of 14 locations including here the US as well as the UK, Australia, Singapore and Canada.


About the Role:


We are seeking a qualified and experienced Risk and Compliance Officer to join Windcave’s team in Phoenix, Arizona 85006.


The role reports into the Team Lead - Risk and Compliance in New Zealand and will effectively liaise with several departments within the business.

We currently follow a hybrid policy with two work-from-home days.


Key responsibilities include, but not limited to:


  • Conducting risk data analysis, generate compliance reports, and identify trends that require corrective actions;
  • Ownership of Windcave’s North American AML Program;
  • Creating and undertaking Compliance & AML training with relevant Windcave staff;
  • Staying on top of new regulations and technologies;
  • Policy enforcement, audit planning, and resolution of compliance issues;
  • Assessing risks, associated controls and their effectiveness. Driving compliance with applicable laws, rules, and regulations;
  • PCI DSS reporting to schemes and sponsors;
  • Supporting the identification and escalation of problems or issues that arise, driving actions to address the root causes that lead to compliance risk issues.


About You:


As a proactive team-contributor with the ability to build effective relationships with internal and external stakeholders, you will demonstrate reliability and a can-do attitude. Your excellent interpersonal and communication skills will help you liaise with multiple departments for achievement of desired outcomes.


In addition, you will also have:


  • Qualification: Bachelor's degree in business, legal, or a related field
  • Three or more years’ experience in a similar role
  • Deep understanding of regulatory requirements impacting last mile delivery and customer claims
  • Proficient in using data analysis tools to monitor compliance and drive continuous improvement
  • Excellent in planning and time management skills
  • Excellent attention to detail
  • High level of professionalism, dedication and flexibility
  • Strong in using MS Office, with the ability to pick up new systems
  • The confidence to build and foster strong relationships


Preferred skills/experience:


  • Experience in the payments industry
  • Exposure to PCI DSS
  • Experience using Jira, Confluence, and SharePoint is a bonus


Remuneration will be commensurate to expectation and industry standards.


Windcave is an Equal Opportunity Employer and committed to building a diverse workforce. If you are looking for an exciting career with an organization that is experiencing tremendous growth and offers enormous career development opportunities, then we invite you to join us



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